--000000000000be24350645ad4d7e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you so much, Katy! Laura Horval 513-891-2273 Tax ID: 824217215 Business NPI: 1730832064 Here is the breakdown of my order from Nov 26th. Thank you! - *TheKey Oval Carabiner Retractable Badge Reel ($5.20) (10) Copy* - *TheKey Insulated Bottle 22oz ($21.70) (20) Copy* - *Senior Living Communities B2C Trifold (200) Copy* - *Veterans Affairs (VA) Trifold (200) Copy* On Wed, Dec 10, 2025 at 11:40=E2=80=AFAM Katy Kessler wrote: > Absolutely. Laura, can you get me this info and I'll get the brochure > trifold personalized for you and you can take it to print locally. > Let me know if you need other pieces of collateral too and we can knock > this all out at the same time. > Katy > > HCL Name > > HCL Phone number > > Tax ID: XXXXXXXXX > > Business NPI: XXXXXXXXX > > On Wed, Dec 10, 2025 at 10:25=E2=80=AFAM Emma Zumsen > wrote: > >> Hi there, >> >> I am ccing Lyndsey and Jackie here since they have been working through >> this fix with the Coupa team. It looks like we have a fix in place as of >> late yesterday. >> >> @Katy Kessler can you help possibly with >> getting Will the VA brochures? >> >> Thanks, >> Emma >> >> >> On Wed, Dec 10, 2025 at 10:09=E2=80=AFAM Will Reid wr= ote: >> >>> Thanks Tim. >>> >>> The most urgent need are the VA brochures. We paid for expedited >>> delivery and we have now missed that window. We still want them asap. >>> >>> After you get the brochures resolved, I also need to know why these >>> orders have been canceled dating back to September. This is third time >>> Laura's order has been cancelled. The only status Laura can see is they >>> were approved. This process is not working and we need to know how to f= ix >>> it asap. >>> >>> Thanks, >>> >>> >>> *Will Reid* >>> >>> Partner | TheKey >>> >>> Mobile: 513.707.2304 >>> >>> >>> >>> >>> >>> On Wed, Dec 10, 2025 at 10:59=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> @Emma Zumsen @Anotte Francois >>>> Could you please assist Laura with her >>>> request below? It is urgent. >>>> >>>> Thank you >>>> Tim >>>> >>>>> >>>>>>> >>>>>>> On Tue, Dec 9, 2025 at 8:16=E2=80=AFAM Laura Horval >>>>>>> wrote: >>>>>>> >>>>>>>> Good Morning, >>>>>>>> >>>>>>>> My mimeograph order, placed some time ago, was just canceled. This >>>>>>>> is the second or third time that this has happened. Is there anyth= ing I >>>>>>>> need to do to prevent this? I need the marketing collateral that I= ordered >>>>>>>> asap. Thank you. >>>>>>>> >>>>>>>> Laura Horval MSW LSW >>>>>>>> >>>>>>>> >>>>>>>> General Manager | TheKey >>>>>>>> >>>>>>>> Office: 513-891-2273 >>>>>>>> >>>>>>>> Mobile: 513-535-0558 >>>>>>>> >>>>>>>> >>>>>>>> *Aging Life Care Professional=E2=84=A2; CDP=C2=AE* >>>>>>>> *PAC=C2=AE Consultant; **PAC=C2=AE Coach* >>>>>>>> * Please note my email has changed: * >>>>>>>> lhorval@thekey.com >>>>>>>> >>>>>>>> TheKey.com >>>>>>>> *Please review us on Facebook or Google!* >>>>>>>> h ttp