--000000000000f6197406459bad1f Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Absolutely. Laura, can you get me this info and I'll get the brochure trifold personalized for you and you can take it to print locally. Let me know if you need other pieces of collateral too and we can knock this all out at the same time. Katy HCL Name HCL Phone number Tax ID: XXXXXXXXX Business NPI: XXXXXXXXX On Wed, Dec 10, 2025 at 10:25=E2=80=AFAM Emma Zumsen wrote: > Hi there, > > I am ccing Lyndsey and Jackie here since they have been working through > this fix with the Coupa team. It looks like we have a fix in place as of > late yesterday. > > @Katy Kessler can you help possibly with > getting Will the VA brochures? > > Thanks, > Emma > > > On Wed, Dec 10, 2025 at 10:09=E2=80=AFAM Will Reid wro= te: > >> Thanks Tim. >> >> The most urgent need are the VA brochures. We paid for expedited deliver= y >> and we have now missed that window. We still want them asap. >> >> After you get the brochures resolved, I also need to know why these >> orders have been canceled dating back to September. This is third time >> Laura's order has been cancelled. The only status Laura can see is they >> were approved. This process is not working and we need to know how to fi= x >> it asap. >> >> Thanks, >> >> >> *Will Reid* >> >> Partner | TheKey >> >> Mobile: 513.707.2304 >> >> >> >> >> >> On Wed, Dec 10, 2025 at 10:59=E2=80=AFAM Timothy Thomas = wrote: >> >>> @Emma Zumsen @Anotte Francois >>> Could you please assist Laura with her >>> request below? It is urgent. >>> >>> Thank you >>> Tim >>> >>>> >>>>>> >>>>>> On Tue, Dec 9, 2025 at 8:16=E2=80=AFAM Laura Horval >>>>>> wrote: >>>>>> >>>>>>> Good Morning, >>>>>>> >>>>>>> My mimeograph order, placed some time ago, was just canceled. This >>>>>>> is the second or third time that this has happened. Is there anythi= ng I >>>>>>> need to do to prevent this? I need the marketing collateral that I = ordered >>>>>>> asap. Thank you. >>>>>>> >>>>>>> Laura Horval MSW LSW >>>>>>> >>>>>>> >>>>>>> General Manager | TheKey >>>>>>> >>>>>>> Office: 513-891-2273 >>>>>>> >>>>>>> Mobile: 513-535-0558 >>>>>>> >>>>>>> >>>>>>> *Aging Life Care Professional=E2=84=A2; CDP=C2=AE* >>>>>>> *PAC=C2=AE Consultant; **PAC=C2=AE Coach* >>>>>>> * Please note my email has changed: * >>>>>>> lhorval@thekey.com >>>>>>> TheKey.com >>>>>>> *Please review us on Facebook or Google!* >>>>>>> h ttps://www.facebook >>>>>>> .com/TheKeyCincinnati >>>>>>> Click here >>>>>>> for >>>>>>> Google Review >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> --=20 Katy Kessler Marketing Coordinator katy.kessler@thekey.com | 952-239-5430 | TheKey.com --000000000000f6197406459bad1f Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Absolutely. Laura, can you get me this info and I'll g= et the brochure trifold personalized for you and you can take it to print l= ocally. Let me know if you need other pieces of collate