--0000000000007cb8650642296368 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Everything is working!! Thank you very much! On Mon, Oct 27, 2025 at 3:55=E2=80=AFPM Shibam Karmakar wrote: > Hi Joseph, > > Just checking in to confirm whether Zoom calling is now working as > expected. > If the issue has been resolved, that=E2=80=99s great! If not, please let = us know > so we can assist further. > > > Thanks, > =E2=80=8B*Shibam Karmakar * > Service Desk Engineer > Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com > TheKey.com > [image: TheKey] > > We are Happy to Assist You! > > On Mon, 27 Oct at 12:44 PM , Sneha Kumari wrote: > Hi JosephTaylor, > > Thanks for contacting the Key IT Help Desk. > > We would like to inform you that the phones are down due to the Zoom > transfer. Our team is actively working to resolve this issue, and we will > provide you with an update as soon as more information becomes available. > > We appreciate your patience and understanding during this process. If you > have any questions or need further assistance, please don=E2=80=99t hesit= ate to > reach out, we=E2=80=99re here to help. > > Thanks, > Sneha Kumari > Service Desk Engineer > sneha.kumari@thekey.com > Contact IT Support 24*7 @ (888)838-1955* |* hca.freshdesk.com > TheKey.com > > On Mon, 27 Oct at 12:27 PM , TheKey Support wrote: > The phones are down because of the Zoom transfer. I just placed a chat i= n > our GM chat and will try to update as IT lets us know more. > > On Mon, Oct 27, 2025 at 9:21=E2=80=AFAM Joey Taylor > wrote: > >> Good Afternoon, >> >> The Montreal Office number is no longer in service (514-907-5065). Our >> clients, caregivers, and new inquiries rely on this phone number to reac= h >> us. Please resolve this as soon as possible. >> >> Thank you, >> >> Joey Taylor >> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >> 514-907-5065 >> TheKey.ca >> [image: TheKey] >> > > > -- > *Audra N. Williams* > Director, Divisional Operations | TheKey > Mobile: 425.757.7027 > > > > 1273871:611100 > --=20 Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] --0000000000007cb8650642296368 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Everything is working!! Thank you very much!=C2=A0 On Mon, Oct 27, 2025 at 3:55=E2=80=AFPM Shibam Karmaka= r < itsupport@thekey.com > = wrote: Hi Joseph,=C2=A0 Just checking in to confirm whether Zoom calling is now wo= rking as expected.=C2=A0 If the issue has been resolved, that=E2=80=99s great! If n= ot, please let us know so we can assist further. Thanks,=C2=A0 =E2=80=8B Shibam Karmakar=C2=A0 Service Desk Engineer Contact IT Support 24*7 @ = (888)838-1955 =C2=A0| = =C2=A0 hca.freshdesk.com TheKey.com =C2=A0 <a= href=3D"https://homecareassistance.com/" rel=3D"noreferrer" style=3D"box-s= izing:border-box;background-color:rgb(255,255,255);color:rgb(27,90,150);wor=