--0000000000003ac54a064d400fb9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Steve, yes I will partner with Dennis and his team on next steps. Thank you, Chantal Grinstead Senior Employee Relations Advisor | TheKey *Work Mobile: *949-781-5944 *Zoom Phone:* 531-224-4362 ext 185323 *** I am located in the Central Time Zone and I am sending this at a time that suits my schedule. Please do not feel obligated to respond outside of your designated working hours. *** On Fri, Mar 13, 2026 at 1:14=E2=80=AFPM Steve Koyanagi wrote: > Thanks for letting us know. Chantal, confirming you=E2=80=99re taking lea= d on this? > > On Fri, Mar 13, 2026 at 11:07=E2=80=AFAM Dennis Fancy = wrote: > >> Good afternoon, >> >> Yesterday, I was informed that a physical altercation occurred between >> two of our caregivers in a client's home. We are investigating the incid= ent >> to the best of our ability and waiting to access some video footage from >> the residence. >> >> The family has been gracious, but one of the caregivers did file a repor= t >> with the police. No disciplinary action has been taken as we conduct our >> investigation. This client has complex care needs and suddenly suspendin= g >> both caregivers would have posed a safety risk. >> >> I am bringing this issue to everyone's attention as assistance may be >> required. Please let me know if there are any other steps that should be >> taken given the information provided. >> >> Sincerely, >> >> Dennis Fancy, BSP >> General Manager | Winnipeg, MB >> (204) 489-6000 >> >> TheKey.ca >> >> >> [image: TheKey] >> > --0000000000003ac54a064d400fb9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Steve, yes I will partner with Dennis and his team= on next steps. Thank you,=C2=A0 Chantal Grinstead Senior Employee Relations Advisor | TheKey Work Mobile:=C2=A0 949-781-5944 Zoom Phone: 531-224-4362 ext= 185323 ** I am located in the Central Time Zone and I am se= nding this at a time that suits my schedule. Please do not feel obligated t= o respond outside of your designated working hours. ** <div style=3D"margin-top:32p