--000000000000cd06280649f013ea Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Are you able to add itadmin@thekey.com onto the account? On Tue, Feb 3, 2026 at 1:55=E2=80=AFPM Dennis Fancy wro= te: > Yes, I do have online access. It's two factor authentication. > > Dennis Fancy, BSP > General Manager | Winnipeg, MB > (204) 489-6000 > > TheKey.ca > > > [image: TheKey] > > > On Tue, Feb 3, 2026 at 12:51=E2=80=AFPM John Andrew Hawkins > wrote: > >> Thank you for this. Do you have online access to this account? I just >> tried to link it to our online login for the other Shaw accounts and I g= ot >> an error message stating that online access was already set up. >> >> On Tue, Feb 3, 2026 at 1:37=E2=80=AFPM Dennis Fancy = wrote: >> >>> Hi John, >>> >>> This is our main office. I have attached our latest invoice with accoun= t >>> details. >>> >>> Dennis Fancy, BSP >>> General Manager | Winnipeg, MB >>> (204) 489-6000 >>> >>> TheKey.ca >>> >>> >>> [image: TheKey] >>> >>> >>> On Tue, Feb 3, 2026 at 12:30=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> @Timon Page @Dennis Fancy = can >>>> you help John with this request please >>>> >>>> On Tue, Feb 3, 2026 at 1:12=E2=80=AFPM John Andrew Hawkins >>>> wrote: >>>> >>>>> Greetings Tim, >>>>> I have been getting reports that we have active offices at the two >>>>> following locations but have no record of active internet on file or = access >>>>> to said internet accounts. Can you confirm if both of these offices a= re >>>>> active? If so, do you have any documentation on their internet accoun= ts? >>>>> >>>>> 375 University Ave Unit 104 Waterloo ON N2K 3M7 >>>>> >>>>> 530 Kenaston Blvd Winnipeg MB R3N 1Z4 >>>>> >>>>> >>>>> *John Hawkins*Senior System Administrator >>>>> jhawkins@TheKey.com >>>>> (503) 506-0992 >>>>> [image: TheKey] >>>>> >>>> --000000000000cd06280649f013ea Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Are you able to add itadmin@thekey.com onto the account? On Tue, Feb= 3, 2026 at 1:55=E2=80=AFPM Dennis Fancy < dfancy@thekey.com > wrote: Yes, I do have online access.= It's two factor authentication. Dennis Fancy, = BSP General Manager | Winnipeg, MB (204) 489-6000 = TheKey.ca On Tue, Feb 3, 2026 at 12:51=E2=80= =AFPM J