--000000000000de96830649f034e9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Done. An email invite should have been sent to that address. Dennis Fancy, BSP General Manager | Winnipeg, MB (204) 489-6000 TheKey.ca [image: TheKey] On Tue, Feb 3, 2026 at 1:02=E2=80=AFPM John Andrew Hawkins wrote: > Are you able to add itadmin@thekey.com onto the account? > > On Tue, Feb 3, 2026 at 1:55=E2=80=AFPM Dennis Fancy w= rote: > >> Yes, I do have online access. It's two factor authentication. >> >> Dennis Fancy, BSP >> General Manager | Winnipeg, MB >> (204) 489-6000 >> >> TheKey.ca >> >> >> [image: TheKey] >> >> >> On Tue, Feb 3, 2026 at 12:51=E2=80=AFPM John Andrew Hawkins >> wrote: >> >>> Thank you for this. Do you have online access to this account? I just >>> tried to link it to our online login for the other Shaw accounts and I = got >>> an error message stating that online access was already set up. >>> >>> On Tue, Feb 3, 2026 at 1:37=E2=80=AFPM Dennis Fancy = wrote: >>> >>>> Hi John, >>>> >>>> This is our main office. I have attached our latest invoice with >>>> account details. >>>> >>>> Dennis Fancy, BSP >>>> General Manager | Winnipeg, MB >>>> (204) 489-6000 >>>> >>>> TheKey.ca >>>> >>>> >>>> [image: TheKey] >>>> >>>> >>>> On Tue, Feb 3, 2026 at 12:30=E2=80=AFPM Timothy Thomas = wrote: >>>> >>>>> @Timon Page @Dennis Fancy = can >>>>> you help John with this request please >>>>> >>>>> On Tue, Feb 3, 2026 at 1:12=E2=80=AFPM John Andrew Hawkins >>>> jhawkins@thekey.com> wrote: >>>>> >>>>>> Greetings Tim, >>>>>> I have been getting reports that we have active offices at the two >>>>>> following locations but have no record of active internet on file or= access >>>>>> to said internet accounts. Can you confirm if both of these offices = are >>>>>> active? If so, do you have any documentation on their internet accou= nts? >>>>>> >>>>>> 375 University Ave Unit 104 Waterloo ON N2K 3M7 >>>>>> >>>>>> 530 Kenaston Blvd Winnipeg MB R3N 1Z4 >>>>>> >>>>>> >>>>>> *John Hawkins*Senior System Administrator >>>>>> jhawkins@TheKey.com >>>>>> (503) 506-0992 >>>>>> [image: TheKey] >>>>>> >>>>> --000000000000de96830649f034e9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Done. An email invite should have been sent to that a= ddress. Dennis F= ancy, BSP General Manager | Winnipeg, MB (204) 489-6000 TheKey.ca On Tu= e, Feb 3, 2026 at 1:02=E2=80=AFPM John Andrew Hawkins < jhawkins@thekey.com > wrote: = Are you able to add itadmin@thekey.com onto the account?<input name=3D"virtru-metadata" ty= pe=3D"hidden" value=3D"{"email-policy":{"state":"c= losed","expirationUnit":"days","disableCopyPa= ste":false,"disablePrint":false,"disableForwarding"= ;:false,"enableNoauth":false,"persis