You're welcome!
*Regards,*
*Liesel Springall, MHA*
*Lead Home Care Advisor*
liesel.springall@thekey.com
Office: (773) 747-7911
https://thekey.com
<https://thekey.com>
On Mon, Dec 8, 2025 at 2:27 PM Bridgett Scherer <bscherer@thekey.com> wrote:
> Thanks Liesel!
>
> @Sarah Tenny <sarah.tenny@thekey.com> making sure you saw this (:
>
>
> Bridgett Scherer
>
> Director, Client Experience | TheKey
>
> Mobile: 425.429.1064
> <https://thekey.com>
>
>
> On Mon, Dec 8, 2025 at 2:12 PM Liesel Springall <
> liesel.springall@thekey.com> wrote:
>
>> Hello ,
>>
>> The below Opportunity is ready for an assessment! An intake call has
>> already been conducted. Please contact the caller to introduce yourself and
>> confirm the assessment date/time.
>>
>> **Please confirm the CSM completing assessment. **
>>
>> Assessment Date and Time: 12/9 at 1:30pm
>>
>> Client Name: Debbie Smith
>>
>> Chatter Notes:Debbie Smith is at Missouri Baptist Hospital. She had
>> previous uterine cancer which caused her to be in and out of the hospital
>> and she is in a wheelchair and she fell out of it the other day which
>> landed her in the hospital this time. She needs help with physical
>> transfers to and from wheelchair, help with bathing, help with changing
>> depends as she is living with incontinence. She is feeling very weak and is
>> developing bedsores on the back of her legs. She needs assistance moving
>> around to prevent further skin breakdown. Zip Code : 63021 and quoted
>> $36-$40. Offered an assessment but she said she is still looking around.
>> The hospital gave her a list and she is trying to see which company will be
>> more cost efficient. I will follow up tomorrow. Hospital, private pay, Zip
>> 63021, $36–$40, history of uterine cancer, fall risk. She cannot back
>> herself into the wheelchair and recently fell out of it. Needs bathing
>> assistance. Uses depends.
>>
>> 12/8: Spoke with Debbie. She is discharging today and would like to move
>> forward with a phone AX 12/9 at 1:30pm. I also asked for her email to send
>> her the intro email since she gets confused with the many agencies she has
>> spoken with. Her email address is:debandjersmith@att.net
>>
>> Caller Name: Debbie Smith (Client)
>>
>> Caller Phone number: (314) 954-5983
>>
>> Referral Account: Missouri Baptist Hospital
>>
>> SF LINK:
>> https://homecareassistance.lightning.force.com/lightning/r/Opportunity/006UH00000WXLmPYAX/view?ws=%2Flightning%2Fr%2FTask%2F00TUH00000los8d2AA%2Fview%3Fchannel%3DOPEN_CTI
>>
>> Range Quoted: $36-$40
>>
>> Address:908 Kiefer Ridge Dr. Ballwin, MO 63021
>>
>> Weekly Hours: TBD
>>
>> Duration of Care: Greater than 6 months
>>
>> ANTICIPATED SOC: TBD at AX
>>
>>
>>
>>
>> *Regards,*
>> *Liesel Springall, MHA*
>> *Lead Home Care Advisor*
>> liesel.springall@thekey.com
>> Office: (773) 747-7911
>> https://thekey.com
>> <https://thekey.com>
>>
>