Re: New Phone Assessment Needed- Debbie Smith

--00000000000046edd30645784c9d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Liesel! @Sarah Tenny making sure you saw this (: Bridgett Scherer Director, Client Experience | TheKey Mobile: 425.429.1064 On Mon, Dec 8, 2025 at 2:12=E2=80=AFPM Liesel Springall wrote: > Hello , > > The below Opportunity is ready for an assessment! An intake call has > already been conducted. Please contact the caller to introduce yourself a= nd > confirm the assessment date/time. > > **Please confirm the CSM completing assessment. ** > > Assessment Date and Time: 12/9 at 1:30pm > > Client Name: Debbie Smith > > Chatter Notes:Debbie Smith is at Missouri Baptist Hospital. She had > previous uterine cancer which caused her to be in and out of the hospital > and she is in a wheelchair and she fell out of it the other day which > landed her in the hospital this time. She needs help with physical > transfers to and from wheelchair, help with bathing, help with changing > depends as she is living with incontinence. She is feeling very weak and = is > developing bedsores on the back of her legs. She needs assistance moving > around to prevent further skin breakdown. Zip Code : 63021 and quoted > $36-$40. Offered an assessment but she said she is still looking around. > The hospital gave her a list and she is trying to see which company will = be > more cost efficient. I will follow up tomorrow. Hospital, private pay, Zi= p > 63021, $36=E2=80=93$40, history of uterine cancer, fall risk. She cannot = back > herself into the wheelchair and recently fell out of it. Needs bathing > assistance. Uses depends. > > 12/8: Spoke with Debbie. She is discharging today and would like to move > forward with a phone AX 12/9 at 1:30pm. I also asked for her email to sen= d > her the intro email since she gets confused with the many agencies she ha= s > spoken with. Her email address is:debandjersmith@att.net > > Caller Name: Debbie Smith (Client) > > Caller Phone number: (314) 954-5983 > > Referral Account: Missouri Baptist Hospital > > SF LINK: > https://homecareassistance.lightning.force.com/lightning/r/Opportunity/00= 6UH00000WXLmPYAX/view?ws=3D%2Flightning%2Fr%2FTask%2F00TUH00000los8d2AA%2Fv= iew%3Fchannel%3DOPEN_CTI > > Range Quoted: $36-$40 > > Address:908 Kiefer Ridge Dr. Ballwin, MO 63021 > > Weekly Hours: TBD > > Duration of Care: Greater than 6 months > > ANTICIPATED SOC: TBD at AX > > > > > *Regards,* > *Liesel Springall, MHA* > *Lead Home Care Advisor* > liesel.springall@thekey.com > Office: (773) 747-7911 > https://thekey.com > > --00000000000046edd30645784c9d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Liesel! @Sarah Tenny =C2=A0making sure you saw this (: Bridgett Scherer <td style=3D"font