----==_mimepart_690e2ab4d0cc7_21517538df1c739549b2 Content-Type: multipart/alternative; boundary="--==_mimepart_690e2ab4d0bcc_21517538df1c73954828"; charset=UTF-8 Content-Transfer-Encoding: 7bit ----==_mimepart_690e2ab4d0bcc_21517538df1c73954828 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Nimra, Thank you for your response. My apologies, as I meant t= o send you this information at the end of last week, but it looks like I = did not. That was my mistake. When you look up our account, you need = to look it up by bank name, as seen below. Also attached here is the info= rmation you need. Please review and advise if you are now able to loc= ate our account. Thank you. Regards, Marc Atkinson S= enior Client Account Specialist Customer Contact & Collections Center 8= 66-226-1702 - Main Line 239-264-1290 - Direct billing@thekey.com =0D =0D On=0D Fri, 7 Nov at 12:10 PM=0D , 146220 Tanzil-Ur-Rehman Muahammad - Toront= o wrote:=0D =0D Good afternoon Marc, =0D =0D I would like to clarify once again =E2=80=94 there have been no issues w= ith e-transfer payments on my end. I=E2=80=99ve been using that method co= nsistently without any problems. =0D =0D What I have been requesting is the correct account name and payee inform= ation to set up bill payments and avoid transfer limits. Unfortunately, d= espite several follow-ups, the accurate information has still not been pr= ovided.=0D =0D =0D Until this is resolved, payments will remain subject to the $3,000 daily= and $7,000 weekly e-transfer limits, which will naturally delay clearing= the full balance. The details previously shared do not appear to be regi= stered in Ontario, and even the bank teller was unable to locate the acco= unt. =0D =0D I trust this now makes the situation clear. Please review the screenshot= in prevoius email from the bank and provide the correct payee informatio= n as soon as possible so we can proceed without further delays. =0D =0D Thank you=C2=A0 =0D =0D =0D =0D On Tue, Nov 4, 2025, 10:29=E2=80=AFa.m. Marc Atkinson wrote: =0D =0D =0D =0D =0D =0D Hi Nimra, =0D =0D =0D =0D We wanted to follow up to see if you have had a chance to review Timon's= email to you from Friday, concerning the billing for Invoice 1152538? =0D= =0D =0D =0D Also, we can confirm that we did receive payment for Invoice 1100452 on = Friday. Thank you for sending this in and we're glad to see that you were= able to add us as the payee in the Etransfer system. =0D =0D =0D =0D If you could please provide an udpate on the remaining payments due, tha= t would be appreciated. =0D =0D =0D =0D Thank you! =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Regards, =0D =0D =0D =0D Marc Atkinson =0D =0D Senior Client Account Specialist =0D =0D Customer Contact & Collections Center =0D =0D 866-226-1702 - Main Line =0D =0D 239-264-1290 - Direct =0D =0D billing@thekey.com =0D =0D =0D =0D =0D =0D On=0D =0D Fri, 31 Oct at 4:11 PM=0D =0D , Timon Page wrote:= =0D =0D =0D =0D Hi Nimra =0D =0D =0D