Re: 146220 Tanzil-Ur-Rehman Muahammad - Collection of Overdue Balance of $15,931.24 on Invoices 1100452, 1109575, 1110810, 1118717, 1124546, 1129590, 1133675, 1140292, & 1144319 - [#1243432]

--000000000000c412210645857697 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning Marc, Thank you for sending the details. Apologies for the late reply =E2=80=94 I was on vacation and returned to fi= nd my condo had a fire, so I=E2=80=99m just catching up on calls and emails now. I=E2=80=99m glad I was able to find the account. However, could you please = confirm the correct account number for Tanzil=E2=80=99s bills? It appears to be a 1= 6-digit number. I was previously using the 411 number, but that one is only 10 characters. Thank you. On Fri, Nov 7, 2025, 12:21=E2=80=AFp.m. Marc Atkinson = wrote: > Hi Nimra, > > Thank you for your response. > > My apologies, as I meant to send you this information at the end of last > week, but it looks like I did not. That was my mistake. > > When you look up our account, you need to look it up by bank name, as see= n > below. Also attached here is the information you need. > > Please review and advise if you are now able to locate our account. > > Thank you. > > > > Regards, > > Marc Atkinson > Senior Client Account Specialist > Customer Contact & Collections Center > 866-226-1702 - Main Line > 239-264-1290 - Direct > billing@thekey.com > > On Fri, 7 Nov at 12:10 PM , 146220 Tanzil-Ur-Rehman Muahammad - Toronto nimraazeem85@gmail.com> wrote: > Good afternoon Marc, > > I would like to clarify once again =E2=80=94 there have been *no issues w= ith > e-transfer payments *on my end. I=E2=80=99ve been using that method consi= stently > without any problems. > > What I have been requesting is the *correct account name and payee > information* to set up bill payments and avoid transfer limits. > Unfortunately, despite several follow-ups, the *accurate information has > still not been provided.* > > Until this is resolved, payments will remain subject to the $3,000 daily > and $7,000 weekly e-transfer limits, which will naturally delay clearing > the full balance. The details previously shared do not appear to be > registered in Ontario, and even the bank teller was unable to locate the > account. > > I trust this now makes the situation clear. Please review the screenshot > in prevoius email from the bank and provide the correct payee information > as soon as possible so we can proceed without further delays. > > Thank you > > On Tue, Nov 4, 2025, 10:29=E2=80=AFa.m. Marc Atkinson wrote: > >> Hi Nimra, >> >> We wanted to follow up to see if you have had a chance to review Timon's >> email to you from Friday, concerning the billing for Invoice 1152538? >> >> Also, we can confirm that we did receive payment for Invoice 1100452 on >> Friday. Thank you for sending this in and we're glad to see that you wer= e >> able to add us as the payee in the Etransfer system. >> >> If you could please provide an udpate on the remaining payments due, tha= t >> would be appreciated. >> >> Thank you! >> >> >> >> Regards, >> >> Marc Atkinson >> Senior Client Account Specialist >> Custome