--000000000000688a96063bb4c295 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Nimra, I noticed that the payment you mentioned was not submitted yesterday. I understand that managing things can be challenging, but we do need to receive consistent payments to bring your past due balance of $15,217.36 to a current status. Please let me know if there is anything that I can assist you with. Kind regards, Michelle Hudgins On Tue, Aug 5, 2025 at 10:57=E2=80=AFAM Nimra Azeem wrote: > Good morning Michelle, > > Thank you for the reminder. > > The past few weeks have been quite challenging due to the ongoing issues > with unstable caregiver schedules. As a result, I=E2=80=99ve been very oc= cupied > with Tanzeel=E2=80=99s care myself and payments were not at the forefront= of my > priorities. > > I will begin processing the invoices starting today. I expect to be able > to make a payment of $10,000 this week, with additional payments to follo= w > next week. > > Thank you for your patience and understanding. > > Best regards, > Nimra > > On Tue, Aug 5, 2025, 9:00=E2=80=AFa.m. Michelle Hudgins michelle.hudgins@thekey.com> wrote: > >> Good morning Nimra, >> >> I hope you had a pleasant weekend. >> >> I am following up on my email from July 30, 2025. As mentioned, your las= t >> payment was received on July 24, 2025, and your current past due balance= is >> $15,217.36. >> >> Since we are continuing to provide services for Tanzil, we kindly reques= t >> payment as soon as possible. Currently, three of Tanzil's invoices(10654= 13, >> 1072910, 1075831, and 1079151) are over 30 days past due, with another o= ne >> approaching 30 days past due. I have attached the invoices for your revi= ew. >> >> I would like to schedule a call with you to discuss your payment plan to >> bring your account up to date. >> >> Kind Regards, >> Michelle Hudgins >> >> On Wed, Jul 30, 2025 at 12:21=E2=80=AFPM Michelle Hudgins > michelle.hudgins@thekey.com> wrote: >> >>> Hi Nimra, >>> >>> The updated invoice 1065413, reflecting a revised balance of $2,842.43, >>> has been attached for your records. >>> >>> Your account currently has a balance of $15,217.36, with $13,748.59 >>> being past due. The last payment was received on July 24, 2025, and we >>> kindly request that you submit a payment. >>> >>> Thank you, >>> Michelle Hudgins >>> >>> >>> On Fri, Jul 25, 2025 at 10:04=E2=80=AFAM Michelle Hudgins >> michelle.hudgins@thekey.com> wrote: >>> >>>> Hello Nimra, >>>> >>>> Thank you for your payment for invoice 1055631. >>>> >>>> We noted that a payment of $2,349.34 was also received on July 2, 2025= , >>>> which resulted in a double payment for invoice 1045434 when you paid i= t on >>>> July 22, 2025. To ensure your payments are applied accurately going >>>> forward, please include the invoice number with your payment. >>>> >>>> We will apply the $2,349.34 overpayment to invoice 1060907($2,293.09). >>>> This will leave a credit of $56.25, which we