Re: Unpaid Invoices

From
Nimra Azeem <nimraazeem85@gmail.com>
To
Michelle Hudgins <michelle.hudgins@thekey.com>
CC
Collections Team <collectionsteam@thekey.com>, Timon Page <timon.page@thekey.com>, Lito Delapena <lito.delapena@thekey.com>, William Schmiedeknecht <william.schmiedeknecht@thekey.com>, Elizabeth Clark <eclark@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Tue, 5 Aug 2025 10:56:47 -0400
Folder
INBOX
--0000000000009bdefd063b9f6f75 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning Michelle, Thank you for the reminder. The past few weeks have been quite challenging due to the ongoing issues with unstable caregiver schedules. As a result, I=E2=80=99ve been very occu= pied with Tanzeel=E2=80=99s care myself and payments were not at the forefront o= f my priorities. I will begin processing the invoices starting today. I expect to be able to make a payment of $10,000 this week, with additional payments to follow next week. Thank you for your patience and understanding. Best regards, Nimra On Tue, Aug 5, 2025, 9:00=E2=80=AFa.m. Michelle Hudgins wrote: > Good morning Nimra, > > I hope you had a pleasant weekend. > > I am following up on my email from July 30, 2025. As mentioned, your last > payment was received on July 24, 2025, and your current past due balance = is > $15,217.36. > > Since we are continuing to provide services for Tanzil, we kindly request > payment as soon as possible. Currently, three of Tanzil's invoices(106541= 3, > 1072910, 1075831, and 1079151) are over 30 days past due, with another on= e > approaching 30 days past due. I have attached the invoices for your revie= w. > > I would like to schedule a call with you to discuss your payment plan to > bring your account up to date. > > Kind Regards, > Michelle Hudgins > > On Wed, Jul 30, 2025 at 12:21=E2=80=AFPM Michelle Hudgins michelle.hudgins@thekey.com> wrote: > >> Hi Nimra, >> >> The updated invoice 1065413, reflecting a revised balance of $2,842.43, >> has been attached for your records. >> >> Your account currently has a balance of $15,217.36, with $13,748.59 bein= g >> past due. The last payment was received on July 24, 2025, and we kindly >> request that you submit a payment. >> >> Thank you, >> Michelle Hudgins >> >> >> On Fri, Jul 25, 2025 at 10:04=E2=80=AFAM Michelle Hudgins > michelle.hudgins@thekey.com> wrote: >> >>> Hello Nimra, >>> >>> Thank you for your payment for invoice 1055631. >>> >>> We noted that a payment of $2,349.34 was also received on July 2, 2025, >>> which resulted in a double payment for invoice 1045434 when you paid it= on >>> July 22, 2025. To ensure your payments are applied accurately going >>> forward, please include the invoice number with your payment. >>> >>> We will apply the $2,349.34 overpayment to invoice 1060907($2,293.09). >>> This will leave a credit of $56.25, which we will apply to invoice >>> 1065413($2,898.68). Therefore, for invoice 1065413, please submit a pay= ment >>> of $2,842.43. >>> >>> Kind regards, >>> Michelle Hudgins >>> >>> >>> On Thu, Jul 24, 2025 at 10:48=E2=80=AFAM Nimra Azeem >>> wrote: >>> >>>> Hello Michelle, >>>> >>>> July 22nd I paid invoice 1045434 >>>> And just now I made another payment of $2754.19 for invoice 1055631. >>>> Cna you confirm what short payment are you mentioning? >>>> Thank you. >>>> >>>> On Thu, Jul 24, 2025, 9:41=E2=80=AFa.m. Michelle Hudgins >>

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