Re: Drive Access

From
Teresa Heit <teresa.heit@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
John Andrew Hawkins <jhawkins@thekey.com>, Terrence Vetter <terrence.vetter@thekey.com>, TheKey IT Support <ITsupport@thekey.com>, Gabriel La <gabe@thekey.com>, Steve Koyanagi <skoyanagi@thekey.com>, Mike Conner <mike.conner@thekey.com>
Date
Tue, 14 Oct 2025 09:35:01 -0500
Folder
INBOX
--0000000000008881dc06411f4ade Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I have added more items that were requested to the drive. They are unable to see these items and I am unable to share them. On Tue, Sep 30, 2025 at 5:15=E2=80=AFPM Timothy Thomas wrot= e: > We=E2=80=99ve added the files and reshared the drive but the buyer only s= ees an > empty main folder. Could you please assist in sharing all folders and fil= es > within the root? > > Thanks > Tim > > On Mon, Sep 29, 2025 at 4:30=E2=80=AFPM John Andrew Hawkins > wrote: > >> I have just added you all onto a folder called Kansas City. Please verif= y >> that you all have access to it. >> >> On Mon, Sep 29, 2025 at 4:26=E2=80=AFPM Timothy Thomas w= rote: >> >>> Yes. Please include Teresa Heir, Steve Koyanagi and Audra Williams. >>> >>> >>> On Mon, Sep 29, 2025 at 4:25=E2=80=AFPM Terrence Vetter >> terrence.vetter@thekey.com> wrote: >>> >>>> Hello Tim, >>>> We can create a folder that can be shared externally, but we need to >>>> configure it and set up the access. >>>> Can you provide me with a list of everyone you would like to have >>>> access to the shared folder? >>>> I assume the 2 below, but who else would need access? >>>> >>>> tt@thekey.com >>>> Dane.johnson13@yahoo.com >>>> >>>> >>>> Thanks , Terrence >>>> >>>> >>>> On Mon, Sep 29, 2025 at 1:39=E2=80=AFPM Timothy Thomas = wrote: >>>> >>>>> Are there any other solutions, or should I simply download the >>>>> contents and email them to Dane directly? >>>>> >>>>> On Mon, Sep 29, 2025 at 12:32=E2=80=AFPM Timothy Thomas wrote: >>>>> >>>>>> No he doesn't >>>>>> >>>>>> On Mon, Sep 29, 2025 at 12:06=E2=80=AFPM Terrence Vetter >>>>> terrence.vetter@thekey.com> wrote: >>>>>> >>>>>>> Does he happen to have a business email address? >>>>>>> >>>>>>> Thanks , Terrence >>>>>>> >>>>>>> >>>>>>> On Mon, Sep 29, 2025 at 11:54=E2=80=AFAM Timothy Thomas >>>>>>> wrote: >>>>>>> >>>>>>>> Dane.johnson13@yahoo.com >>>>>>>> >>>>>>>> >>>>>>>> On Mon, Sep 29, 2025 at 11:42=E2=80=AFAM Timothy Thomas >>>>>>>> wrote: >>>>>>>> >>>>>>>>> His email is Djohnson132004@gmail.com >>>>>>>>> >>>>>>>>> I can ask if he has another account. >>>>>>>>> >>>>>>>>> On Mon, Sep 29, 2025 at 11:42=E2=80=AFAM Terrence Vetter >>>>>>>> terrence.vetter@thekey.com> wrote: >>>>>>>>> >>>>>>>>>> Hello Timothy, >>>>>>>>>> >>>>>>>>>> I have not seen this ticket come through >>>>>>>>>> What is the email address of the person outside the organization= ? >>>>>>>>>> If it is a @gmail.com address that will be a more >>>>>>>>>> complicated request as it can only have exclusions for a domain = name, and >>>>>>>>>> we will not open up sharing to everyone that has an @gmail.com >>>>>>>>>> email address. >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> Thanks , Terrence >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> On Mon, Sep 29, 2025 at 11:38=E2=80=AFAM Timothy Thomas >>>>>>>>>> wrote: >>>>>>>>>> >>>>>>>>>>> Good morning, >>>>>>>>>>> >>>>>>>>>>> I have not heard back from this request,

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