----==_mimepart_694e8fe61ba48_1f61220c7de4611356e Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Cathy, +961 (Lebanon) should now be working. =C2=A0Please test and le= t me know. Thanks,=C2=A0 Mark Warner =0D =0D On=0D Wed, 17 Dec at 12:13 PM=0D , Mark Warner wrote:= =0D =0D =0D Hi Cathy, =0D Thank you for the update! =0D =0D Thanks,=C2=A0 =0D Mark Warner =0D =0D =0D =0D =0D =0D On=0D Wed, 17 Dec at 12:00 PM=0D , Cathy Gerth wrote:=0D Hi It seems to be working now,,,Thank you al= l so much =0D =0D Cathy =0D =0D =0D =0D =0D =0D Cathy Gerth =0D =0D =0D Client Success Manager=C2=A0 Direct: 778-403-6148 =0D Office:=C2=A0778-279-3634 =0D =0D Email:=C2=A0cgerth@thekey.com =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On Mon, Dec 15, 2025 at 11:40=E2=80=AFAM Mark Warner wrote: =0D =0D =0D =0D =0D =0D =0D =0D =0D It is.=C2=A0 I just wanted to test with Cathy as it appears her experien= ce is what kicked this off.=C2=A0 I have to create group permissions and = assigned to individuals.=C2=A0 You should now be able to dial +33 & +44 n= umbers.=C2=A0 Please test and let me know.=C2=A0 Additionally, please sen= d me a list of the specific users that will need this level of dialing. =0D= =0D =0D =0D Thanks,=C2=A0 =0D =0D Mark Warner =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Mon, 15 Dec at 2:06 PM=0D =0D , TheKey Support wro= te:=0D =0D Hi Mark, =0D =0D I tested zoom using my app and I could not call the UK nor the US=C2=A0u= sing the country code or the full number. =0D =0D =0D =0D It's clear that international calling is blocked.=0D =0D =0D =0D =0D =0D ----==_mimepart_694e8fe61ba48_1f61220c7de4611356e Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Cathy, =0D +961 (Lebanon) should now be working. =C2=A0Please test = and let me know. =0D =0D Thanks,=C2=A0 =0D Mark Warner =0D =0D =0D =0D =0D =0D On=0D Wed, 17 Dec at 12:13 PM=0D , Mark Warner <= itsupport@thekey.com> wrote:=0D =0D =0D Hi Cathy, =0D Thank you for the update! =0D =0D Thanks,=C2=A0 =0D Mark Warner =0D =0D =0D =0D =0D =0D On=0D Wed, 17 Dec at 12:00 PM=0D , Cathy Gerth <= cgerth@homecareassistance.com> wrote:=0D Hi It seems to be workin= g now,,,Thank you all so much =0D =0D Cathy =0D =0D =0D = =0D =0D =0D Cathy Gerth =0D =0D =0D Client Success Manage= r=C2=A0 Direct: 778-403-6148 =0D Office: =C2=A0778-279-3634 =0D =0D <span s