Re: Zoom / International Calling - [#1336802]

From
Cathy Gerth <cgerth@thekey.com>
To
Mark Warner <itsupport@thekey.com>
CC
tt@thekey.com, desiree.aranjo@thekey.com, cgerth@homecareassistance.com
Date
Fri, 26 Dec 2025 08:39:15 -0800
Folder
INBOX
--0000000000007439620646dd89ef Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello The call I was making was for Great Btitian - It was already tested and it works. Everything with International calling is working now. Thank you so much for your help, Cathy *Cathy Gerth* *Client Success Manager * *Direct: 778-403-6148* *Office:* 778-279-3634 Email: cgerth@thekey.com [image: TheKey] On Fri, Dec 26, 2025 at 5:38=E2=80=AFAM Mark Warner = wrote: > Hi Cathy, > +961 (Lebanon) should now be working. Please test and let me know. > > Thanks, > Mark Warner > > > On Wed, 17 Dec at 12:13 PM , Mark Warner wrote: > Hi Cathy, > Thank you for the update! > > Thanks, > Mark Warner > > > On Wed, 17 Dec at 12:00 PM , Cathy Gerth > wrote: > Hi > It seems to be working now,,,Thank you all so much > > Cathy > > > *Cathy Gerth* > *Client Success Manager * > *Direct: 778-403-6148* > *Office:* 778-279-3634 > Email: cgerth@thekey.com > > [image: TheKey] > > > > > > > > > On Mon, Dec 15, 2025 at 11:40=E2=80=AFAM Mark Warner wrote: > >> It is. I just wanted to test with Cathy as it appears her experience is >> what kicked this off. I have to create group permissions and assigned t= o >> individuals. You should now be able to dial +33 & +44 numbers. Please >> test and let me know. Additionally, please send me a list of the specif= ic >> users that will need this level of dialing. >> >> Thanks, >> Mark Warner >> >> >> On Mon, 15 Dec at 2:06 PM , TheKey Support wrote: >> Hi Mark, >> >> I tested zoom using my app and I could not call the UK nor the US using >> the country code or the full number. >> >> It's clear that international calling is blocked. >> >> 1336802:611100 > --0000000000007439620646dd89ef Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello The call I was making was for Great B= titian - It was already tested=C2=A0 and it works. Everything with Internat= ional calling is working now.=C2=A0 Thank you so much for your he= lp, Cathy Cathy Gerth Client Success Manager=C2=A0 Direct: = 778-403-6148 Office: =C2=A0778= -279-3634 Email:=C2=A0 cgerth@thekey.com = = On Fri, Dec 26, 2025 at 5:38=E2=80=AFAM Mar= k Warner < itsupport@thekey.com > wrote: Hi Cathy, +961 (Lebanon) should now be working.=C2=A0 Please test an= d let me know. Thanks,=C2=A0 Mark Warner On Wed, 17 Dec at 12:13 PM , Mark Warner < itsupport@thekey.com > wrote: Hi Cathy, Thank you for the update! Thanks,=C2=A0 Mark Warner On Wed, 17 Dec at 12:00 PM , Cathy Gerth < cgerth@homecareassistance.com > wrote: Hi It seems to be working = now,,,Thank you all so much Cathy Cathy Gerth Client Success Manager= =C2=A0 D= irect: 778-403-6148 Office: = =C2=A0778-279-3634 Email:=C2=A0 cgerth@thekey.com = On Mon, Dec 15, 2025 at 11:40=E2=80=AFAM Mark Warner < itsupport@t= hekey.com > wrote: <blockquote class=3D"gmail_quote

Thread (1)