Re: 146220 Tanzil-Ur-Rehman Muahammad - Collection of Overdue Balance of $15,931.24 on Invoices 1100452, 1109575, 1110810, 1118717, 1124546, 1129590, 1133675, 1140292, & 1144319 - [#1243432]

--000000000000810db2064630b685 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello All, Please provide the account details as soon as possible. I need previous months cleared up as well, since LIHN is waiting on my reporting. Please note the remaining balance on invoice #1129590 and next invoice #1133675 has been cleared. Thank you On Mon, Dec 15, 2025, 2:34=E2=80=AFp.m. Marc Atkinson wrote: > Hi Timon and Nimra, > > Thank you for confirmation and for providing this information. We > appreciate the $3,000.00 payment. > > We are still looking into the matter with our account number and hope to > have this cleared up as soon as possible. > > Regards, > > Marc Atkinson > Senior Client Account Specialist > Customer Contact & Collections Center > 866-226-1702 - Main Line > 239-264-1290 - Direct > billing@thekey.com > > On Mon, 15 Dec at 11:37 AM , Timon Page wrote: > Hi Marc > > Here are the images from Kristal. > > > Best regards, > * Timon Page * > General Manager, Ontario > timon.page@thekey.com > Mobile: (437) 223-0841 > TheKey.ca > > > > > On Mon, Dec 15, 2025 at 11:04=E2=80=AFAM Nimra Azeem > wrote: > >> Hi Marc, >> >> I'm unable to send attachments with Gmail for some reason. But I've >> texted the screenshots to Krystal with the complete information. She wo= uld >> forward you and Timon. >> >> >> If you can send me the correct information by today with the invoices >> outstanding, I shall be able to clear off that complere balance by today= . >> >> Please note in the meantime, I've made a $3K transfer for partial invoic= e >> #1129590. $75 is remaining on that invoice. >> >> Thank you. >> >> >> >> On Fri, Dec 12, 2025, 5:27=E2=80=AFp.m. Marc Atkinson wrote: >> >>> Hi Nimra, >>> >>> We need to follow up with you to confirm if you could please send us th= e >>> complete screenshot of the bill payment screen which shows the areas >>> that need to be filled out? >>> >>> Also, we do need you to send us an Etransfer prior to Monday, for as >>> much as you can send in one payment. We need to start getting the accou= nt >>> balance down. It is now at $25,121.99, and the rate that the balance is >>> increasing is unsustainable to maintain. We can also process a payment = over >>> the phone through the PAD account that is being used to send the Etrans= fer >>> payments. There is no fee for doing this. >>> >>> Thank you. >>> >>> Regards, >>> >>> Marc Atkinson >>> Senior Client Account Specialist >>> Customer Contact & Collections Center >>> 866-226-1702 - Main Line >>> 239-264-1290 - Direct >>> billing@thekey.com >>> >>> On Wed, 10 Dec at 12:54 PM , Marc Atkinson wrote: >>> Hi Nimra, >>> >>> After review, we are hoping that you could please send us a complete >>> screenshot of the bill payment screen which shows the areas that need t= o be >>> filled out. The screenshot you sent explaining that the account number = is >>> 16 digits was very helpful, but in order to fully resolve this matter, = we >>> feel we also n