--00000000000073faf7063b3bb402 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Tim, Here are 3 short term intention Duepree House clients we started in June. As we=E2=80=99ve discussed we take everything DH asks for in order to keep = all competitors out. They are owned by episcopal Retirement Homes. That relationship generates over $2,000,000 annually in Cincinnati. I=E2=80=99d like to have these 3 clients removed from the June retention me= tric as it will punish our staff for no fault of their own. Appreciate your help as always. *Will Reid* Partner | TheKey Mobile: 513.707.2304 ---------- Forwarded message --------- From: Laura Horval Date: Thu, Jul 31, 2025 at 11:25=E2=80=AFAM Subject: Deupree Short Intentioned Clients To: Will Reid Good Morning Will, We took on the following clients from DH in June who will not hit their July retention goal knowing they were short term: Mac Brodie- Needed driven to an appointment Jean Morrison- had a knee replacement and needed short term help following the procedure Robert Nau- had a medical incident and only needed 24/7 for a day to give his family time to arrive to be with him Laura Horval MSW LSW General Manager | TheKey Office: 513-891-2273 Mobile: 513-535-0558 *Aging Life Care Professional=E2=84=A2; CDP=C2=AE* *PAC=C2=AE Consultant; **PAC=C2=AE Coach* * Please note my email has changed: * lhorval@thekey.com TheKey.com *Please review us on Facebook or Google!* h ttps://www.facebook .com/TheKeyCincinnati Click here for Google Review --00000000000073faf7063b3bb402 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Tim, Here are 3 short term int= ention Duepree House clients we started in June. As we=E2=80=99ve discussed= we take everything DH asks for in order to keep all competitors out. They = are owned by episcopal Retirement Homes. That relationship generates over $= 2,000,000 annually in Cincinnati. I=E2=80=99d like to have these 3 clients removed from the June re= tention metric as it will punish our staff for no fault of their own. = Appreciate your help as alway= s. Will Reid Partner | TheKey Mobile: 513.707.2304 ---------- Forw= arded message --------- From: <strong class=3