--000000000000ce7837063bb67d0d Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable just making sure you received this... *Will Reid* Partner | TheKey Mobile: 513.707.2304 On Thu, Jul 31, 2025 at 11:57=E2=80=AFAM Will Reid wrote= : > Hey Tim, > Here are 3 short term intention Duepree House clients we started in June. > As we=E2=80=99ve discussed we take everything DH asks for in order to kee= p all > competitors out. They are owned by episcopal Retirement Homes. That > relationship generates over $2,000,000 annually in Cincinnati. > > I=E2=80=99d like to have these 3 clients removed from the June retention = metric as > it will punish our staff for no fault of their own. > > Appreciate your help as always. > > > *Will Reid* > > Partner | TheKey > > Mobile: 513.707.2304 > > > > > > ---------- Forwarded message --------- > From: Laura Horval > Date: Thu, Jul 31, 2025 at 11:25=E2=80=AFAM > Subject: Deupree Short Intentioned Clients > To: Will Reid > > > Good Morning Will, > > We took on the following clients from DH in June who will not hit their > July retention goal knowing they were short term: > > Mac Brodie- Needed driven to an appointment > > Jean Morrison- had a knee replacement and needed short term help followin= g > the procedure > > Robert Nau- had a medical incident and only needed 24/7 for a day to give > his family time to arrive to be with him > > > Laura Horval MSW LSW > > > General Manager | TheKey > > Office: 513-891-2273 > > Mobile: 513-535-0558 > > > *Aging Life Care Professional=E2=84=A2; CDP=C2=AE* > *PAC=C2=AE Consultant; **PAC=C2=AE Coach* > * Please note my email has changed: * > lhorval@thekey.com > TheKey.com > *Please review us on Facebook or Google!* > h ttps://www.facebook > .com/TheKeyCincinnati > Click here > for > Google Review > > > > > > --000000000000ce7837063bb67d0d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable just making sure you received this... Will Reid Partner | TheKey Mobile: 513.707.2304 = On Thu, Jul 31, 2025 at 11:57= =E2=80=AFAM Will Reid < wreid@thekey.= com > wrote: Hey Tim, Here are 3 short term = intention