Re: Fwd: IMPORTANT MAIL - [#1425506]

From
Joey Taylor <joey.taylor@thekey.com>
To
Madonna Borger <madonna.borger@thekey.com>
CC
Trish Nguyen <utility_rent@thekey.com>, tt@thekey.com, carolyn.daoust@thekey.com, joey.taylor@homecareassistance.com
Date
Thu, 12 Feb 2026 12:38:04 -0500
Folder
INBOX
--0000000000001f2710064aa3f4ff Content-Type: multipart/alternative; boundary="0000000000001f270f064aa3f4fe" --0000000000001f270f064aa3f4fe Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Madonna, That would take some time and resources away while my team is already short handed. Can we continue trying to call and email every hour and as a last resort, we can try paying at city hall tomorrow. Joey Taylor *Directeur G=C3=A9n=C3=A9ral/**General Manager* 514-907-5065 TheKey.ca [image: TheKey] On Thu, Feb 12, 2026 at 12:03=E2=80=AFPM Madonna Borger wrote: > Joey > Can anyone pay it via debit card at city hall. > [image: image.png] > Check is going to take 2 weeks to get there. > Thanks > > On Thu, Feb 12, 2026 at 8:48=E2=80=AFAM Joey Taylor > wrote: > >> Thank you Madonna!! >> Apparently they charge to restore power if it's cut, so hopefully we can >> reach someone before end of week. I can ask my team to work from home >> Monday if we are worried the power will be cut (worst case scenario). >> >> On Thu, Feb 12, 2026 at 11:20=E2=80=AFAM Madonna Borger > madonna.borger@thekey.com> wrote: >> >>> Team >>> I have called multiple times and it has gone to an vm so I have left a >>> msg. This notice states it has to be paid by tomorrow. If I cant get = them >>> to call me back, you might lose service to the office. I am not sure w= hat >>> other options we have here. >>> Thanks' >>> >>> On Wed, Feb 11, 2026 at 1:26=E2=80=AFPM Trish Nguyen >>> wrote: >>> >>>> Hi Joseph/Carolyn - Please note that our AP processing timeline >>>> normally takes 2-3 weeks. Have the past invoices been sent to our AP = inbox >>>> for processing monthly? >>>> >>>> @Madonna - Can you please review and let us know if AP should handle >>>> this payment? It is seriously past due and might not make it in time t= o >>>> avoid disconnection. >>>> >>>> Regards, >>>> =E2=80=8BAP Team >>>> >>>> >>>> >>>> >>>> On Wed, 11 Feb at 3:02 PM , JosephTaylor >>> joey.taylor@homecareassistance.com> wrote: >>>> >>>> Thank you, >>>> This needs to be handled ASAP, they are threatening to cut our office'= s >>>> power. >>>> >>>> On Wed, Feb 11, 2026 at 3:00=E2=80=AFPM Timothy Thomas = wrote: >>>> >>>>> @Utility and Rent Support please see >>>>> attached and advise on the status of this payment. Thanks >>>>> >>>>> On Wed, Feb 11, 2026 at 2:47=E2=80=AFPM Carolyn Daoust >>>> carolyn.daoust@thekey.com> wrote: >>>>> >>>>>> See attachment. This just arrived today. >>>>>> *Carolyn Daoust* >>>>>> >>>>>> Gestionnaire des Ressources Humaines/Employee Care Manager >>>>>> Ressources Humaines/Human Resources >>>>>> >>>>>> 514-907-5065 >>>>>> >>>>>> TheKey.ca >>>>>> >>>>>> [image: TheKey] >>>>>> >>>>>> >>>> >>>> -- >>>> Joey Taylor >>>> *Directeur G=C3=A9n=C3=A9ral/**General Manager* >>>> 514-907-5065 >>>> TheKey.ca >>>> [image: TheKey] >>>> >>>> 1425506:611100 >>>> >>> >>> >>> -- >>> Madonna Borger >>> Real Estate Director >>> * Please note my email has changed: * >>> madonna.b

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