--000000000000dc61c3064aa7e404 Content-Type: multipart/alternative; boundary="000000000000dc61c3064aa7e403" --000000000000dc61c3064aa7e403 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Joey We are sending checks via fedex to pay the electricity bills so no need to go to city hall tomorrow. Thanks ' On Thu, Feb 12, 2026 at 9:38=E2=80=AFAM Joey Taylor wrote: > Hi Madonna, > > That would take some time and resources away while my team is already > short handed. Can we continue trying to call and email every hour and as = a > last resort, we can try paying at city hall tomorrow. > > Joey Taylor > > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > > > On Thu, Feb 12, 2026 at 12:03=E2=80=AFPM Madonna Borger > wrote: > >> Joey >> Can anyone pay it via debit card at city hall. >> [image: image.png] >> Check is going to take 2 weeks to get there. >> Thanks >> >> On Thu, Feb 12, 2026 at 8:48=E2=80=AFAM Joey Taylor >> wrote: >> >>> Thank you Madonna!! >>> Apparently they charge to restore power if it's cut, so hopefully we ca= n >>> reach someone before end of week. I can ask my team to work from home >>> Monday if we are worried the power will be cut (worst case scenario). >>> >>> On Thu, Feb 12, 2026 at 11:20=E2=80=AFAM Madonna Borger >> madonna.borger@thekey.com> wrote: >>> >>>> Team >>>> I have called multiple times and it has gone to an vm so I have left a >>>> msg. This notice states it has to be paid by tomorrow. If I cant get= them >>>> to call me back, you might lose service to the office. I am not sure = what >>>> other options we have here. >>>> Thanks' >>>> >>>> On Wed, Feb 11, 2026 at 1:26=E2=80=AFPM Trish Nguyen >>>> wrote: >>>> >>>>> Hi Joseph/Carolyn - Please note that our AP processing timeline >>>>> normally takes 2-3 weeks. Have the past invoices been sent to our AP= inbox >>>>> for processing monthly? >>>>> >>>>> @Madonna - Can you please review and let us know if AP should handle >>>>> this payment? It is seriously past due and might not make it in time = to >>>>> avoid disconnection. >>>>> >>>>> Regards, >>>>> =E2=80=8BAP Team >>>>> >>>>> >>>>> >>>>> >>>>> On Wed, 11 Feb at 3:02 PM , JosephTaylor >>>> joey.taylor@homecareassistance.com> wrote: >>>>> >>>>> Thank you, >>>>> This needs to be handled ASAP, they are threatening to cut our >>>>> office's power. >>>>> >>>>> On Wed, Feb 11, 2026 at 3:00=E2=80=AFPM Timothy Thomas wrote: >>>>> >>>>>> @Utility and Rent Support please see >>>>>> attached and advise on the status of this payment. Thanks >>>>>> >>>>>> On Wed, Feb 11, 2026 at 2:47=E2=80=AFPM Carolyn Daoust >>>>> carolyn.daoust@thekey.com> wrote: >>>>>> >>>>>>> See attachment. This just arrived today. >>>>>>> *Carolyn Daoust* >>>>>>> >>>>>>> Gestionnaire des Ressources Humaines/Employee Care Manager >>>>>>> Ressources Humaines/Human Resources >>>>>>> >>>>>>> 514-907-5065 >>>>>>> >>>>>>> TheKey.ca >>>>>>> >>>>>>> [image: TheKey] >>>>>>> >>>>>