Re: Monitor Request || Re: Cell Phone - New Hire - Jay Bradley - Start Date: 2026-03-02 - [#1453384] - [#1457201]

----==_mimepart_69cc0497d0514_1e560db033963af Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Jay,=C2=A0 I hope you=E2=80=99re doing well. According to our tr= acking records, your new docking station was successfully delivered yeste= rday. Could you kindly re-confirm once =C2=A0if you have received the pac= kage? Looking forward to your response. Regards Sushmita R Se= rvice Desk Engineer Sushmita.r@Thekey.com We are Happy to Assist Y= ou! =0D =0D On=0D Fri, 27 Mar at 10:37 AM=0D , Mike Conner wrote:= =0D =0D =0D =0D =0D Hi Jay,=C2=A0 =0D =0D I'm sorry for the significant delay. You're docking station has been ord= ered and you should receive at the above address on Monday.=C2=A0 =0D =0D If you have any questions, please let me know =0D =0D =0D Thanks,=C2=A0 =0D Mike =0D =0D =0D =0D =0D =0D On=0D Mon, 23 Mar at 3:46 PM=0D , Jay Bradley wr= ote:=0D =0D =0D =0D HI Sneha, =0D It will be=C2=A0 a residential address. =0D 1406 Dayton Street =0D Coquitlam, BC =0D V3E 0G1 =0D =0D Regards, =0D =0D Jay =0D =0D =0D =0D =0D On Mon, 23 Mar 2026 at 12:42, Sneha Kumari wrote:= =0D =0D =0D =0D =0D =0D =0D =0D Hi Jay,=C2=A0 =0D =0D =0D =0D Good Day! =0D =0D =0D =0D This is to inform you that we checked internally regarding the shipment = status, the monitor and docking station have been marked as undelivered a= nd will need to be reordered. =0D =0D =0D =0D To proceed further, could you please confirm your complete shipping addr= ess? Additionally, kindly let us know whether this will be your office lo= cation or residential address. =0D =0D =0D =0D Thank you, and we look forward to your response. =0D =0D =0D =0D Regards,=C2=A0 =0D =0D Sneha Kumari =0D =0D =0D =0D =0D =0D Service Desk Engineer =0D =0D sneha.kumari@thekey.com =0D =0D =0D =0D Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com=0D =0D =0D =0D TheKey.com =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Mon, 9 Mar at 6:18 PM=0D =0D , Mike Conner wrote:= =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Hi Jay,=C2=A0 =0D =0D =0D =0D I have placed the order for a monitor and docking station. Pending any i= ssues it should ship soon.=C2=A0 =0D =0D =0D =0D =0D =0D Thanks,=C2=A0 =0D =0D Mike =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Fri, 6 Mar at 5:34 PM=0D =0D , Jay Bradley wr= ote:=0D =0D =0D =0D =0D =0D =0D =0D Hi Mike, Okay. Keep me posted on when you c= an place the order. J =0D =0D =0D =0D =0D =0D On Fri, 6 Mar 2026 at 14:27, Mike Conner wrote: =0D= =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Hi Jay,=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D I hope you are well. I wanted to let you know that there has been an ong= oing issue with the Canadian Amazon. I've been unable to place the order = for a monitor or other IT related items.=C2=A0 =0D =0D =0D =0D =0D =0D =0D =0D We have a case open with Amazon to help and try and resolve the issue. O= nce I can place the order I will let you know.=C2=A0 =0D =0D =0D =0D =0D =0D =0D