Re: Payment Required: Follow up on the Outstanding Balance from The Key- CAN To be used for business purposes only | U4B Account - 1000051394

--000000000000ac3f27064ce7cdbc Content-Type: multipart/alternative; boundary="000000000000ac3f25064ce7cdbb" --000000000000ac3f25064ce7cdbb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Team, The customer has cleared all outstanding balances and is now requesting to transition their payment method from Credit Card to ACH with Net 30 terms. Customer Number - 1000051394 Customer Name - THE KEY- CAN TO BE USED FOR BUSINESS PURPOSES ONLY 6e383027-42bf-4682-b5c9-cc9108ad2541 Could you please process this update and notify us once it is complete? I have included the customer on this thread should you require any additional documentation to finalize the request. Attaching the epic screenshot for your reference. [image: image.png] Regards, Dilip U4B CC Collections Team On Tue, Mar 10, 2026 at 11:00=E2=80=AFPM Dilip Pachanouri wrote: > Dear Lyndsey, > > Thank you for your email. > > I am writing to confirm that we have received your payment. Once the fund= s > have been successfully applied to your account, I will notify you and rou= te > your request to the Uber Support team to transition your payment method > from Credit Card to ACH with Net 30 terms. > > Regards, > Dilip > U4B CC Collections Team > > On Tue, Mar 10, 2026 at 8:21=E2=80=AFAM Lyndsey Organ > wrote: > >> Hello, >> >> We wired funds last Friday but have not heard back. Please confirm our >> account is up to date and the payment method has been changed back to AC= H >> with net 30 terms. >> >> >> *Thank you!* >> >> >> >> *Lyndsey Organ* >> >> Senior Manager, Accounting | *TheKey* >> >> Mobile: 316.253.6494 >> >> >> >> >> On Fri, Mar 6, 2026 at 11:49=E2=80=AFAM Dilip Pachanouri >> wrote: >> >>> Hi An Ly, >>> >>> Thank you for confirming the payment. We will notify you once the funds >>> are received in our system and successfully applied to your account. >>> >>> As discussed, once the payment is fully allocated, we will route the >>> request to the Uber Support team to transition your payment method from >>> Credit Card to ACH with Net 30 terms. >>> >>> Regards, >>> Dilip >>> U4B CC Collections Team >>> >>> On Fri, Mar 6, 2026 at 4:22=E2=80=AFAM wrote: >>> >>>> Hello Debkanya, >>>> >>>> >>>> >>>> We have issued a wire payment today, and you should receive the funds >>>> by tomorrow. Please see payment confirmation below. >>>> >>>> >>>> >>>> As noted in your email below, once this invoice has been paid, you >>>> should be able to update our >>>> >>>> payment method back to ACH and adjust our payment terms to Net 30. >>>> >>>> >>>> >>>> Please let us know once the payment is received and the updates have >>>> been made. >>>> >>>> >>>> >>>> Thanks, >>>> >>>> >>>> >>>> An Ly >>>> >>>> Accounts Payable Manager| *TheKey* >>>> >>>> >>>> >>>> >>>> >>>> *From:* Debkanya Das >>>> *Sent:* Wednesday, March 4, 2026 9:15 AM >>>> *To:* Lyndsey Organ ; >>>> business-support@uber.com >>>> *Cc:* Dilip Pachanouri ; an.ly@thekey.com; >>>> b2b-collections@uber.com; Timoth