Re: Payment Required: Follow up on the Outstanding Balance from The Key- CAN To be used for business purposes only | U4B Account - 1000051394

--0000000000002c7088064caee393 Content-Type: multipart/alternative; boundary="0000000000002c7087064caee392" --0000000000002c7087064caee392 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Dear Lyndsey, Thank you for your email. I am writing to confirm that we have received your payment. Once the funds have been successfully applied to your account, I will notify you and route your request to the Uber Support team to transition your payment method from Credit Card to ACH with Net 30 terms. Regards, Dilip U4B CC Collections Team On Tue, Mar 10, 2026 at 8:21=E2=80=AFAM Lyndsey Organ wrote: > Hello, > > We wired funds last Friday but have not heard back. Please confirm our > account is up to date and the payment method has been changed back to ACH > with net 30 terms. > > > *Thank you!* > > > > *Lyndsey Organ* > > Senior Manager, Accounting | *TheKey* > > Mobile: 316.253.6494 > > > > > On Fri, Mar 6, 2026 at 11:49=E2=80=AFAM Dilip Pachanouri > wrote: > >> Hi An Ly, >> >> Thank you for confirming the payment. We will notify you once the funds >> are received in our system and successfully applied to your account. >> >> As discussed, once the payment is fully allocated, we will route the >> request to the Uber Support team to transition your payment method from >> Credit Card to ACH with Net 30 terms. >> >> Regards, >> Dilip >> U4B CC Collections Team >> >> On Fri, Mar 6, 2026 at 4:22=E2=80=AFAM wrote: >> >>> Hello Debkanya, >>> >>> >>> >>> We have issued a wire payment today, and you should receive the funds b= y >>> tomorrow. Please see payment confirmation below. >>> >>> >>> >>> As noted in your email below, once this invoice has been paid, you >>> should be able to update our >>> >>> payment method back to ACH and adjust our payment terms to Net 30. >>> >>> >>> >>> Please let us know once the payment is received and the updates have >>> been made. >>> >>> >>> >>> Thanks, >>> >>> >>> >>> An Ly >>> >>> Accounts Payable Manager| *TheKey* >>> >>> >>> >>> >>> >>> *From:* Debkanya Das >>> *Sent:* Wednesday, March 4, 2026 9:15 AM >>> *To:* Lyndsey Organ ; >>> business-support@uber.com >>> *Cc:* Dilip Pachanouri ; an.ly@thekey.com; >>> b2b-collections@uber.com; Timothy Thomas ; Higinio Lopez >>> >>> *Subject:* Re: Payment Required: Follow up on the Outstanding Balance >>> from The Key- CAN To be used for business purposes only | U4B Account - >>> 1000051394 >>> >>> >>> >>> Hi Lyndsey, >>> >>> >>> >>> To transition your account to a new payment method, our system requires >>> you to settle the current outstanding balance first. Think of it as >>> "closing the books" on the old payment method before we can successfull= y >>> move you to ACH/Bank Transfer mode. >>> >>> Steps to resolve this: >>> >>> 1. Clear the Balance: Please log in to your portal and pay the >>> current invoice. >>> 2. Notify Us: Once the payment is processed, simply reply to this >>> email. >>> >>> @business-support@uber.com Once customer >>> has confi