Thanks all! Going through the training materials and being on the sales
call has me sorting out what applies here and what doesn't just yet.
Much appreciate all of the support!
Nicole St. Eve, B.A.
Home Care Liaison
Home Care Assistance of Calgary, Alberta
Direct: 403-305-3925
10333 Southport Rd SW, Unit 107
HomeCareAssistanceCalgary.ca <http://homecareassistancecalgary.ca/>
Click Here <https://linktr.ee/hcacalgary> For Information
Read Our Testimonials <http://homecareassistancecalgary.ca/#testimonials>
Join Our Newsletter
<https://homecareassistance.com/healthy-longevity-newsletter>
We Are Hiring! <https://homecareassistance.com/careers>
<https://homecareassistance.com/>
Champions of Longevity
On Thu, Apr 28, 2022 at 11:04 AM Chuck Terlesky <
cterlesky@homecareassistance.com> wrote:
> Hi All,
>
> We have client inquiry forms that come to our office - she can be added to
> these forms.
>
> Nicole can answer the phones, but our CCMs usually do this in the office.
> So I would have to have Nicole go through some phone training before we
> would have her answer phone calls in the office.
>
> As for Frax - we do not receive leads from them.
>
> I hope this helps,
> Chuck
>
> On Thu, Apr 28, 2022 at 10:54 AM Gabrielle Wolfe <gwolfe@thekey.com>
> wrote:
>
>> Frax may occasionally send through a lead, very rarely, if a call for
>> canada service comes in on the US National Line. This may be what Nicole
>> is referring to. Nicole, do you have an example you could forward me of
>> one you received?
>>
>> GW
>>
>> On Thu, Apr 28, 2022 at 9:36 AM Timothy Thomas <tt@homecareassistance.com>
>> wrote:
>>
>>> Hi Nicole,
>>>
>>> Nice to meet you!
>>>
>>> What intakes are you referring to? We're not on the corporate Frax
>>> system in Canada. @Chuck Terlesky <cterlesky@homecareassistance.com> can
>>> you review with Nicole please.
>>>
>>> Thanks!
>>> Tim
>>>
>>> On Thu, Apr 28, 2022 at 11:56 AM Chen Xie <chen@homecareassistance.com>
>>> wrote:
>>>
>>>> Nicole, this is a conversation for Timothy your regional leader, thank
>>>> you!
>>>>
>>>> On Apr 28, 2022, at 11:42 AM, Nicole St Eve <
>>>> nicole.steve@homecareassistance.com> wrote:
>>>>
>>>>
>>>> Good morning,
>>>>
>>>> I am a fairly new HCL here in Calgary and I'm wondering if I should be
>>>> getting the inquiries coming in as well as the HCM's. I feel as a Liaison I
>>>> should also be following up on these inquiries but they don't come to my
>>>> email.
>>>>
>>>> Anything helps, thank you!
>>>>
>>>>
>>>> Nicole St. Eve, B.A.
>>>> Home Care Liaison
>>>> Home Care Assistance of Calgary, Alberta
>>>> Direct: 403-305-3925
>>>> 10333 Southport Rd SW, Unit 107
>>>> HomeCareAssistanceCalgary.ca <http://homecareassistancecalgary.ca/>
>>>> Click Here <https://linktr.ee/hcacalgary> For Information
>>>> ---
>>>> Read Our Testimonials
>>>> <http://homecareassistancecalgary.ca/#testimonials>
>>>> Join Our Newsletter
>>>> <https://homecareassistance.com/healthy-longevity-newsletter>
>>>> We Are Hiring! <https://homecareassistance.com/careers>
>>>> <https://homecareassistance.com/>
>>>> Champions of Longevity
>>>>
>>>>
>>>
>>> --
>>>
>>> Timothy Thomas
>>> Head of Canada Division
>>> Home Care Assistance
>>> Office: 514-907-5065
>>> Fax: 514-221-4265
>>> 4464 Ste Catherine West
>>> Westmount, QC, H3Z1R7
>>> HomeCareAssistanceMontreal.ca
>>> ---
>>> Read Our Testimonials
>>> <https://www.homecareassistancemontreal.ca/reviews.html>
>>> We Are Hiring! <https://www.homecareassistancemontreal.ca/careers.html>
>>>
>>>
>>> Champions of Longevity
>>>
>>
>
> --
> Chuck Terlesky B.A., CCPE
> General Manager
> Home Care Assistance of Calgary, Alberta
> Office: 403-301-3777
> 10333 Southport Rd SW, Unit 107
> HomeCareAssistanceCalgary.ca
> Click Here <https://linktr.ee/hcacalgary> For Information
> ---
> Read Our Testimonials <http://HomeCareAssistanceCalgary.ca#testimonials>
> Join Our Newsletter
> <https://homecareassistance.com/healthy-longevity-newsletter>
> We Are Hiring! <https://homecareassistance.com/careers>
> <https://homecareassistance.com>
> Champions of Longevity
>