----==_mimepart_68c2d4d48568b_24c3f83beeaf3b83991710 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Sharon, Good Morning! Could you help me with Desktop Serial Numb= ers and how many Desktops are behaving like this ? Also, if possible share = the picture of the error. I will check and get back to you asap. = Warm Regards, Subham Banerjee Senior Engineer 8x8:=C2=A0(417) 212-70= 39 Email:=C2=A0subham.banerjee@thekey.com=C2=A0 TheKey.com=C2=A0 = We are Happy to Assist You! =20 =20 On Wed, 10 Sep at 6:39 PM , Shubham Kumar wrote: =20 =20 Hi SharonSpeirs,=C2=A0=20 =20 Thanks for reaching IT Help Desk TheKey, Could you please help us with th= e following details regarding the device in question? 1. Is it a Kiosk or a= Universal Desktop? 2. Please share some details =E2=80=94 such as the Devi= ce Serial Number or Device Name. 3. Also, if possible, could you please sha= re what is currently showing on the screen during login? An image or screen= shot would be very helpful. Looking forward to your response.=20 =20 =20 =20 =20 =20 Thanks,=C2=A0=20 Shubham Kumar=20 Service Desk Engineer=20 =20 Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com =20 TheKey.com=20 =20 =C2=A0 =20 We are Happy to Assist You!=20 =20 =20 =20 =20 On Wed, 10 Sep at 6:01 PM , SharonSpeirs wrote: =20 Hi there=20 =20 We are having issues with our desk top=C2=A0computers in the Vancouver off= ice and they are saying "disabled"=20 Is there an issue that we need to know about? At this point=C2=A0the sched= ulers desktop is working but is that going to change as well?=20 Please advise=20 Sharon=20 =20 =20 =20 Sharon Speirs =20 =20 =20 General Manager =20 =20 =20 =20 =20 =20 =20 =20 sspeirs@thekey.com =20 =20 =20 =20 Mobile: (778) 991-3361 Office: (778) 279-3634 =20 =20 =20 =20 TheKey.com =20 =20 =20 =20 =20 We value your feedback. Please leave us a Google review ----==_mimepart_68c2d4d48568b_24c3f83beeaf3b83991710 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Sharon, Good Morning! Could you help me with Desktop Serial Numbers and how many= Desktops are behaving like this ? Also, if possible share the picture of t= he error. I will check and get back to you asap. Warm Regards, Subham Banerjee Senior Engineer 8x8: =C2=A0(417) 212-7039 Email: =C2=A0 subham.banerj= ee@thekey.com=C2=A0 TheKey.= com=C2=A0 We are Ha= ppy to Assist You! </