--00000000000051d77d063e86ea88 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Morning When I get into the office I will do that and send it to you. Thanks , appreciate the follow up Sharon Sharon, Speirs General Manager Vancouver, BC Office: 778.279.3634 sspeirs@thekey.com TheKey.ca [image: TheKey] On Thu, Sep 11, 2025 at 6:55=E2=80=AFAM Subham Banerjee wrote: > Hi Sharon, > > Good Morning! > > Could you help me with Desktop Serial Numbers and how many Desktops are > behaving like this ? Also, if possible share the picture of the error. > I will check and get back to you asap. > > > Warm Regards, > > *Subham Banerjee* > *Senior Engineer* > *8x8:** (417) 212-7039* > *Email:* subham.banerjee@thekey.com > TheKey.com > [image: TheKey] > > > *We are Happy to Assist You!* > > > On Wed, 10 Sep at 6:39 PM , Shubham Kumar wrote: > Hi SharonSpeirs, > > Thanks for reaching IT Help Desk TheKey, > > Could you please help us with the following details regarding the device > in question? > 1. Is it a Kiosk or a Universal Desktop? > 2. Please share some details =E2=80=94 such as the Device Serial Number o= r Device > Name. > 3. Also, if possible, could you please share what is currently showing on > the screen during login? An image or screenshot would be very helpful. > Looking forward to your response. > > > Thanks, > Shubham Kumar > Service Desk Engineer > Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com > > TheKey.com > [image: TheKey] > We are Happy to Assist You! > > On Wed, 10 Sep at 6:01 PM , SharonSpeirs wrote: > Hi there > We are having issues with our desk top computers in the Vancouver office > and they are saying "disabled" > Is there an issue that we need to know about? At this point the scheduler= s > desktop is working but is that going to change as well? > Please advise > Sharon > Sharon Speirs > General Manager > sspeirs@thekey.com > Mobile: (778) 991-3361 > Office: (778) 279-3634 > TheKey.com > *We value your feedback. Please leave us a Google review* > > > > 1205103:611100 > --00000000000051d77d063e86ea88 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Morning When I get into the office= I will do that and send it to you. Thanks , appreci= ate the follow up Sharon=C2=A0 Sharo= n, Speirs General Manager Vancouver, BC = Office: 778.279.3634 sspeirs@thekey.com TheKey.ca =C2=A0=C2=A0 = On Thu, Sep 11, 2025 at 6:55=E2=80=AFAM Subham Banerjee < itsupport@thekey.com > wrote: Hi Sharon, Good Morning! Could you help me with Desktop Serial Numbers and how man= y Desktops are behaving like this ? Also, if possible share the picture of = the error. I will check and get back to you asap. Warm Regards, Subham Banerjee Senior Engineer 8x8: =C2=A0(417) 212-7039 Email: =C2=A0 subham.b= anerjee@thekey.com=C2=A0 <a href=3D"https://thekey.com" rel=3D"noreferrer" t