--000000000000620db5064df217ab Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Steve, What template version of the CCA is being used for Canadian clients? Amanda Maldonado Salesforce Administrator | *TheKey* On Thu, Mar 26, 2026 at 1:52=E2=80=AFPM Timothy Thomas wrot= e: > Yes, I agree. > > On Thu, Mar 26, 2026 at 2:51=E2=80=AFPM Steve Koyanagi > wrote: > >> @Amanda Maldonado what's the best way to >> make this change for Canada CCA's? >> >> *MILEAGE REIMBURSEMENT* >> You agree to reimburse us for automobile traveling expenses incurred by >> our Caregiver in the performance of their duties on your behalf that >> involve automobile travel. We will invoice you for these expenses at >> $0.95/KM. >> >> @Timothy Thomas @Joey Taylor no= te >> the only issue with it being hard coded is we will need to change it wit= h >> Pandadoc every time you want to raise it, but that's likely better than >> having your teams fill it in. >> >> >> On Thu, Mar 26, 2026 at 11:48=E2=80=AFAM Joey Taylor >> wrote: >> >>> Will speak with the client!! >>> Yes for all future agreements, let's use the exact rate of $0.95/KM. >>> >>> Thank you, >>> >>> On Thu, Mar 26, 2026 at 2:46=E2=80=AFPM Timothy Thomas = wrote: >>> >>>> Great, we currently bill at $0.95 / KM >>>> >>>> On Thu, Mar 26, 2026 at 2:44=E2=80=AFPM Steve Koyanagi >>>> wrote: >>>> >>>>> That change is fine with me as it's a business term. >>>>> >>>>> On Thu, Mar 26, 2026 at 11:43=E2=80=AFAM Timothy Thomas wrote: >>>>> >>>>>> @Steve Koyanagi We need to look at amending >>>>>> the canadian CCA. It says we bill at the CRA-prescribed rate, yet we= mark >>>>>> it up. I would prefer a hard coded number. >>>>>> >>>>>> @Joey Taylor can we override it for this >>>>>> client? >>>>>> >>>>>> On Thu, Mar 26, 2026 at 2:11=E2=80=AFPM Joey Taylor >>>>>> wrote: >>>>>> >>>>>>> There is no rate in contract: >>>>>>> This is what it says: >>>>>>> >>>>>>> *MILEAGE REIMBURSEMENT* >>>>>>> You agree to reimburse us for automobile traveling expenses incurre= d >>>>>>> by our Caregiver in the performance of their duties on your behalf = that >>>>>>> involve automobile travel. We will invoice you for these expenses a= t the >>>>>>> current year=E2=80=99s reasonable mileage reimbursement rate as pre= scribed by the* >>>>>>> Canada Revenue Agency. * >>>>>>> >>>>>>> On Thu, Mar 26, 2026 at 2:10=E2=80=AFPM Timothy Thomas >>>>>>> wrote: >>>>>>> >>>>>>>> i don=E2=80=99t see the rate defined in the agreement. am i missin= g it ? >>>>>>>> >>>>>>>> On Thu, Mar 26, 2026 at 1:53=E2=80=AFPM Joey Taylor >>>>>>>> wrote: >>>>>>>> >>>>>>>>> Ya, I have a pissed-off client telling me we state in our contrac= t >>>>>>>>> that we bill the CRA amount (.73/KM) and then he gets a bill at (= .95/KM). I >>>>>>>>> don't know what to tell him, we're violating our own contract >>>>>>>>> >>>>>>>>> On Thu, Mar 26, 2026 at 1:51=E2=80=AFPM Timothy Thomas >>>>>>>>> wrote: >>>>>>>>> >>>>>>>>>> I don't follow your email, are you asking m