Re: New Client AX Scheduled: Janet Eberhardt, 12/26/25 at 10:30am CST

From
Sarah Tenny <sarah.tenny@thekey.com>
To
Rebbecca Foulon <rebbecca.foulon@thekey.com>
CC
stlouis-intake@homecareassistance.com, Amanda Ominsky <amanda.ominsky@thekey.com>
Date
Mon, 22 Dec 2025 11
Folder
INBOX
Assessment confirmed 12/26 10:30am

On Mon, Dec 22, 2025 at 11:10 AM Rebbecca Foulon <rebbecca.foulon@thekey.com>
wrote:

> Hello St. Louis,
>
> The below Opportunity is ready for an assessment! An intake call has
> already been conducted. Please contact the caller to introduce yourself and
> confirm the assessment date/time.
>
> **Please confirm the CSM completing assessment. **
>
> Assessment Date and Time: 12/26/25 at 10:30am CST
>
> Client Name: Janet Eberhardt
>
> Chatter Notes: Notes from inquiry form: Mom is 85, unsteady on her feet.
> Lives in a very large house built in the 1970s. She was taking care of
> herself with help from me and my brother but she has fallen several times
> and is now in rehab. She is not always nice so she needs someone who will
> be able to handle her. We at least need someone at night, but at first it
> would probably be 24 hours. Help her get around, get into bed, get to the
> bathroom, especially at night. She does have Lifeline. Still in a
> wheelchair and PT is trying to get her to walk but she refuses at times.
> Daughter doesn't want her driving. Took rollator away and daughter has
> replaced it with a regular walker. Client takes Ambien to sleep and when
> she wakes up, she sometimes doesn't know where she is.
>
> Client is 85-years old and had a fall in October and hurt her back and is
> always in pain due to compression fractures in her back. She's stubborn and
> doesn't want to leave her home. Client is not eating enough, eating junk
> food, doesn't want to cook, is extremely picky with food. Likes sugary
> snack foods. Doesn't drink enough water b/c she doesn't want to go to the
> bathroom. She's a retired RN. When she eats, she has diarrhea and has
> issues with her intestines. Wears Depends. Hurt her right rotator cuff and
> she is right-handed. Has a 5-bedroom ranch house.
>
>
>
> Needs: 24/7 care, help getting in/out of shower (has grab bars and shower
> chair) and standby, may need help getting on/off toilet, possibly needs
> help with personal hygiene after using bathroom.
>
> Family support/friends: 2 kids in St. Louis, has a couple friends
>
> Primary cg duties: Drove client to doc appts and to hair appts
>
> Activities/Hobbies: Painting, crossword puzzles, watch tv and football
> (loves KC Chiefs) and watches golf.
>
> Goals: Do her laundry on her own, not need someone all day long, keep as
> much independence.
>
> Smoker: No
>
> Pets: No
>
>
> Caller Name: Donna Rapisardo, daughter
>
> Caller Phone number: 314.596.6086
>
> Referral Account: Delmar Gardens South
>
> SF LINK:
> https://homecareassistance.lightning.force.com/lightning/r/Opportunity/006UH00000XcfDdYAJ/view?ws=%2Flightning%2Fr%2FLead%2F00QUH00000TC3zA2AT%2Fview
>
> Range Quoted: $36-$40
>
> Address: AX will be at Delmar Gardens South, 5300 Butler Hill, Rd, St.
> Louis, MO, Rm 324 Bed B
>
> Weekly Hours: 24/7 to start and taper back
>
> Duration of Care: 1-6 months
>
> ANTICIPATED SOC: ASAP after discharge from rehab
>
>
> Rebbecca Foulon, MHA
> Lead Homecare Advisor
> rebbecca.foulon@thekey.com
> Office: (682) 289-0256
> https://thekey.com
> <https://thekey.com>
>

Sarah Tenny, BSN, MSN
Client Success Manager
sarah.tenny@thekey.com
Mobile: (314) 718-6255
Office: (314) 863-8989
TheKey.com <https://thekey.com/>
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