--000000000000ec57c1064ddbb7c0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Mike, Any word on how you are going to help me get these invites out? I must step out of the office for about 2 hours right now. I tried sending to 50 emails not 250 and received the same message as before. How can we make this work? These invitations must go out today. Pardon me for being the squeaky wheel, but I need the oil today, please. Thanks, On Wed, Mar 25, 2026 at 7:39=E2=80=AFAM Mike Conner = wrote: > Hi Chris, > > I hope you are well. TheKey limits the amount of emails that can be sent > at once to 50 unique email addresses. This policy is in place to limit th= e > spread of malware virus containing emails. > > Please break the email down into smaller units by sending multiple emails= . > Again, limit the total number of recipients to 50 folks, including intern= al > users who you maybe CC'ing on the email. We're sorry for any inconvenienc= e > this may cause, but it's for the betterment of the company. > > We appreciate your understanding in the matter. > > > Thanks, > Mike > > > On Wed, 25 Mar at 9:26 AM , Chris Brown wrote: > > Hi Rohit, > > As my initial email stated... "I am attempting to send an invite to appro= x > 250 people to attend an open house we are hosting in a couple of weeks." > > I was instructed to use mail merge, which I have done. No one on the > invite list belongs to our organization. They are all external. > > Frustratingly I cannot send this mail merge email. Can you please help me > do that? It should be a one time thing. > > Thank you. > > On Wed, Mar 25, 2026 at 7:04=E2=80=AFAM Rohit Biswas wrote: > >> Hi Chris, >> >> Good Day, >> =E2=80=8B >> Thank you for reaching out to The Key IT Support. >> =E2=80=8B >> To help us review this request appropriately, could you please share a >> brief *business justification* for sending this communication to >> external recipients? >> >> It would also be helpful to understand whether the outreach is limited t= o *email >> communication only*, or if there is any *supporting material (such as >> documents, links, or other resources)* that recipients may need to >> access externally, so we can ensure the request is aligned with the corr= ect >> process. >> >> Additionally, please let us know the *intended duration* for this >> request. >> >> Once we have these details, we=E2=80=99ll be happy to take this forward. >> >> Thank you for your understanding and cooperation. >> >> Thanks, >> Rohit Biswas >> Service Desk Engineer >> rohit.biswas@thekey.com >> Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com >> TheKey.com >> >> We are Happy to Assist You! >> On Wed, 25 Mar at 8:36 AM , Chris Brown wrote: >> >> >> Good Day, >> >> I am attempting to send an invite to approx 250 people to attend an open >> house we are hosting in a couple of weeks. I finally have my >> spreadsheet cleaned up enough that it will accept it, but when I try to >> send it says "y