Re: Can't send mail merge email? - [#1483694]

----==_mimepart_69c3e578be7ad_232e6e913811873867 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Chris,=C2=A0 I hope you are well. TheKey limits the amount of emai= ls that can be sent at once to 50 unique email addresses. This policy is = in place to limit the spread of malware virus containing emails.=C2=A0 = Please break the email down into smaller units by sending multiple emai= ls. Again, limit the total number of recipients to 50 folks, including in= ternal users who you maybe CC'ing on the email. We're sorry for any incon= venience this may cause, but it's for the betterment of the company. = We appreciate your understanding in the matter.=C2=A0 Thanks,=C2=A0= Mike=C2=A0 =0D =0D On=0D Wed, 25 Mar at 9:26 AM=0D , Chris Brown wrot= e:=0D =0D =0D =0D Hi Rohit, =0D As my initial email stated... "I am attempting to send an invite to appr= ox 250 people to attend an open house we are hosting in a couple of weeks= ." =0D =0D I was instructed to use mail merge, which I have done. No one on the inv= ite list belongs to our organization. They are all external. =0D =0D Frustratingly I cannot send this mail merge email. Can you please help m= e do that?=C2=A0It should be a one time thing. =0D =0D Thank you. =0D =0D =0D =0D On Wed, Mar 25, 2026 at 7:04=E2=80=AFAM Rohit Biswas wrote: =0D =0D =0D =0D =0D =0D =0D =0D Hi Chris,=C2=A0 =0D =0D =0D =0D Good Day, =0D =0D =0D =0D =E2=80=8B =0D =0D =0D =0D =0D =0D Thank you for reaching out to The Key IT Support. =0D =0D =0D =0D =E2=80=8B =0D =0D =0D =0D =0D =0D To help us review this request appropriately, could you please share a b= rief business justification for sending this communication to external re= cipients? =0D =0D =0D =0D It would also be helpful to understand whether the outreach is limited t= o email communication only, or if there is any supporting material (such = as documents, links, or other resources) that recipients may need to acce= ss externally, so we can ensure the request is aligned with the correct p= rocess. =0D =0D =0D =0D Additionally, please let us know the intended duration for this request.= =0D =0D =0D =0D Once we have these details, we=E2=80=99ll be happy to take this forward.= =0D =0D =0D =0D Thank you for your understanding and cooperation. =0D =0D =0D =0D =0D =0D Thanks,=C2=A0 =0D =0D Rohit Biswas =0D =0D Service Desk Engineer =0D =0D =0D =0D =0D =0D rohit.biswas@thekey.com =0D =0D =0D =0D Contact IT Support 24*7 @ (888)838-1955=C2=A0|=C2=A0hca.freshdesk.com=0D =0D =0D =0D TheKey.com =0D =0D =0D =0D =0D =0D We are Happy to Assist You! =0D =0D =0D =0D =0D =0D =0D =0D On=0D =0D Wed, 25 Mar at 8:36 AM=0D =0D , Chris Brown wrot= e:=0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D Good Day, =0D =0D =0D =0D I am attempting to send an invite to approx 250 people to attend an open= house we are hosting in a couple of weeks. I finally have my spreadsheet= =C2=A0cleaned=C2=A0up enough=C2=A0that it will accept it, but when I try = to send it says "yo