Re: Joan Rimer- Caregiver Introduction

From
Amrita Veena <amrita.veena@thekey.com>
To
Lynn Rimer Caissy <rimercaissy@gmail.com>
CC
Kenton Rimer <KentonR@astleygilbert.com>, rrimer@novusmp.com, Timon Page <timon.page@thekey.com>, Jhonna Vallejo <jhonna.vallejo@thekey.com>, HCA <ontario-staffing@thekey.com>
Date
Mon, 4 Aug 2025 10:31:53 -0400
Folder
INBOX
--000000000000ab80b1063b8af807 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Lyn, We will confirm with Betty and get back to you, Thanks, *Amrita Lekshmi Veena* *Caregiver Manager* Office 416-488-8777 TheKey.ca [image: TheKey] On Sun, Aug 3, 2025 at 10:36=E2=80=AFPM Lynn Rimer Caissy wrote: > Hello Amrita, > If Betty is available, could she put mum=E2=80=99s Friday, August 8, 12:3= 0 - 4:30 > shift back on her schedule? If she has already made other commitments, no > worries. Mum will see her on Monday, Aug 11th. > Thanks a lot, > Lynn > > On Jul 26, 2025, at 5:38=E2=80=AFPM, Amrita Veena wrote: > > =EF=BB=BF > > Hi Kenoton, > > Nice to meet you too, and thank you for the update! > > To confirm, invoices will be sent weekly, and the payment will be deducte= d > automatically from your account. > > Noted that services won't be needed on *Monday, August 4th* and *Friday, > August 8th* =E2=80=94 thank you for the heads-up. > > We look forward to starting and continuing regular service after that! > > Best regards, > > *Amrita Lekshmi Veena* > > *Caregiver Manager* > > > Office 416-488-8777 > > TheKey.ca > > [image: TheKey] > > > On Sat, Jul 26, 2025 at 1:28=E2=80=AFPM Kenton Rimer > wrote: > >> Hi Amrita, >> Nice to meet you. >> Every thing sounds great and we are looking forward to Monday. >> Can you clarify if payment for the services will be >> Deducted from our account on a per visit basis or are we invoiced >> Once a month? >> >> Also because of the civic holiday on Monday August 4th we will not >> require the service. >> As well, my sister Lynn will be in town that week so we would also like >> to cancel >> Friday August 8th so as to maximize the time together with her and my mo= m. >> >> Be assured that this is not the norm and we are looking forward to a ful= l >> three days a week after that. >> >> Thanks again >> Kenton >> >> Sent from my iPhone >> >> On Jul 25, 2025, at 5:38=E2=80=AFPM, Amrita Veena >> wrote: >> >> =EF=BB=BF >> Hello, >> >> Thank you for trusting TheKey to support your mom. We are all set to >> begin services on Monday, July 28. The shift will be Mondays, Wednesdays >> and Fridays- 1230pm-430pm. >> >> I would like to introduce Betelihem Giday (Betty), who will be working >> with Joan. Please find a brief bio of Betty attached for your reference. >> >> If you have any questions or concerns, please do not hesitate to let me >> know. You can reach out to me or Jhonna (copied in this email) for any >> schedule changes. >> >> I am copying our on-call team as well ( who will be working after regula= r >> hours) on this email so you have all the contacts in one place. I have a= lso >> included Timon Page, our General Manager, whom you can reach out to at a= ny >> time if you have questions or concerns. >> >> Thank you again for entrusting us with your mom=E2=80=99s care. We look = forward >> to working with your family. >> >> Regards, >> >> Amrita Lekshmi Veena >> >> Caregiver Manager >

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