Re: Payment Required: Follow up on the Outstanding Balance from The Key- CAN To be used for business purposes only | U4B Account - 1000051394

--0000000000009c578a064bd2e313 Content-Type: multipart/alternative; boundary="0000000000009c5789064bd2e312" --0000000000009c5789064bd2e312 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Dilip, I am writing to formally request the immediate reinstatement of our account. It was inactivated two days ago=E2=80=94prior to the payment deadl= ine provided in your message yesterday. Because the Virtual Card/Net 10 system proved non-functional in 2025, we should have reverted back to our established ACH/Net 30 terms. Since we processed payment yesterday, please update your records before the next statement run to prevent future erroneous shut-offs. Please confirm when service is active. *Thank you!* *Lyndsey Organ* Senior Manager, Accounting | *TheKey* Mobile: 316.253.6494 [image: image.png] On Fri, Feb 27, 2026 at 11:55=E2=80=AFAM Dilip Pachanouri wrote: > Hi An Ly, > > Thank you for your email > > We have not yet received the payment in our system. Once the funds are > allocated to your account, we will promptly reactivate your services. > > Regards, > Dilip > U4B CC Collections Team > > > > On Fri, Feb 27, 2026 at 10:10=E2=80=AFPM wrote: > >> Hello Dilip, >> >> >> >> Our account has been inactive for the past few days. We kindly request >> your assistance in reactivating it as soon as possible. I also emailed y= ou >> yesterday with payment confirmation. >> >> >> >> With our account now up to date, we kindly request that our terms be >> updated back to *Net 30*. Our terms were adjusted when our payment >> method was set up as a Virtual Card. However, we have historically been >> paying via bank transfer and intend to continue doing so. >> >> >> >> Thank you for your attention to this matter. Please let us know once our >> terms have been updated. >> >> >> >> Thanks, >> >> >> >> >> >> >> >> An Ly >> >> Accounts Payable Manager| *TheKey* >> >> >> >> >> >> *From:* an.ly@thekey.com >> *Sent:* Thursday, February 26, 2026 12:56 PM >> *To:* b2b-collections@uber.com; lyndsey.organ@thekey.com >> *Cc:* ddas24@ext.uber.com; dpacha1@ext.uber.com >> *Subject:* RE: Payment Required: Follow up on the Outstanding Balance >> from The Key- CAN To be used for business purposes only | U4B Account - >> 1000051394 >> >> >> >> Hello Dilip, >> >> >> >> We have initiated payment today. Please see the payment confirmation >> below. >> >> >> >> With our account now up to date, we kindly request that our terms be >> updated back to *Net 30*. Our terms were adjusted when our payment >> method was set up as a Virtual Card. However, we have historically been >> paying via bank transfer and intend to continue doing so. >> >> >> >> Thank you for your attention to this matter. Please let us know once our >> terms have been updated. >> >> >> >> Thanks, >> >> >> >> An Ly >> >> Accounts Payable Manager| *TheKey* >> >> >> >> >> >> *From:* Dilip Pachanouri >> *Sent:* Thursday, February 26, 2026 7:00 AM >> *To:* an.ly@thekey.com; lyndsey.organ@thekey