--0000000000009852a0064c0be8bc Content-Type: multipart/alternative; boundary="00000000000098529f064c0be8bb" --00000000000098529f064c0be8bb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Dilip, Can you please let us know the status of our account? I haven't heard anything back since my email from Friday. *Thank you!* *Lyndsey Organ* Senior Manager, Accounting | *TheKey* Mobile: 316.253.6494 On Fri, Feb 27, 2026 at 1:02=E2=80=AFPM Lyndsey Organ wrote: > Hi Dilip, > > I am writing to formally request the immediate reinstatement of our > account. It was inactivated two days ago=E2=80=94prior to the payment dea= dline > provided in your message yesterday. > > Because the Virtual Card/Net 10 system proved non-functional in 2025, we > should have reverted back to our established ACH/Net 30 terms. Since we > processed payment yesterday, please update your records before the next > statement run to prevent future erroneous shut-offs. > > Please confirm when service is active. > > > *Thank you!* > > > > *Lyndsey Organ* > > Senior Manager, Accounting | *TheKey* > > Mobile: 316.253.6494 > > [image: image.png] > > > > > On Fri, Feb 27, 2026 at 11:55=E2=80=AFAM Dilip Pachanouri > wrote: > >> Hi An Ly, >> >> Thank you for your email >> >> We have not yet received the payment in our system. Once the funds are >> allocated to your account, we will promptly reactivate your services. >> >> Regards, >> Dilip >> U4B CC Collections Team >> >> >> >> On Fri, Feb 27, 2026 at 10:10=E2=80=AFPM wrote: >> >>> Hello Dilip, >>> >>> >>> >>> Our account has been inactive for the past few days. We kindly request >>> your assistance in reactivating it as soon as possible. I also emailed = you >>> yesterday with payment confirmation. >>> >>> >>> >>> With our account now up to date, we kindly request that our terms be >>> updated back to *Net 30*. Our terms were adjusted when our payment >>> method was set up as a Virtual Card. However, we have historically been >>> paying via bank transfer and intend to continue doing so. >>> >>> >>> >>> Thank you for your attention to this matter. Please let us know once ou= r >>> terms have been updated. >>> >>> >>> >>> Thanks, >>> >>> >>> >>> >>> >>> >>> >>> An Ly >>> >>> Accounts Payable Manager| *TheKey* >>> >>> >>> >>> >>> >>> *From:* an.ly@thekey.com >>> *Sent:* Thursday, February 26, 2026 12:56 PM >>> *To:* b2b-collections@uber.com; lyndsey.organ@thekey.com >>> *Cc:* ddas24@ext.uber.com; dpacha1@ext.uber.com >>> *Subject:* RE: Payment Required: Follow up on the Outstanding Balance >>> from The Key- CAN To be used for business purposes only | U4B Account - >>> 1000051394 >>> >>> >>> >>> Hello Dilip, >>> >>> >>> >>> We have initiated payment today. Please see the payment confirmation >>> below. >>> >>> >>> >>> With our account now up to date, we kindly request that our terms be >>> updated back to *Net 30*. Our terms were adjusted when our payment >>> method was set up as a Virtual Card. However, we h