--000000000000ea87ff063c4735bc Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable OK just wanted to make sure I wasn't blocking anything On Wed, Aug 13, 2025 at 6:05=E2=80=AFPM Chuck Terlesky wrote: > Hi Emma, > > Yes, we saw these - this is a former client with a mental health history. > We have been communicating in Salesforce about this client. > > Thanks again. > Chuck > > On Wed, Aug 13, 2025 at 4:57=E2=80=AFPM Emma Zumsen > wrote: > >> Hi Desiree and Chuck, >> >> Not sure if you're seeing these but Let me know if you need additional >> support here. >> >> Emma >> >> ---------- Forwarded message --------- >> From: Murray Gibbs >> Date: Wed, Aug 13, 2025 at 5:54=E2=80=AFPM >> Subject: Re: Thank you for reaching out to TheKey! >> To: Emma Zumsen >> Cc: Desiree A. , Chandra > jcgibbs1111@gmail.com> >> >> >> I would like to finalize arrangements as soon as possible as the matter >> is becoming urgent. >> Could you please provide me with a plan tomorrow. >> Best regards >> Murray Gibbs >> >> On 13 Aug 2025, at 08:31, Murray Gibbs wrote: >> >> =EF=BB=BF >> Would it be possible to have the same arrangement as previously with my >> sister, but two visits per week might be sufficient? >> Best regards >> Murray Gibbs >> >> >> On 6 Aug 2025, at 14:11, Emma Zumsen wrote: >> >> =EF=BB=BF >> Hi Murray, >> >> We are grateful for the opportunity to help support you and your sister >> again. I understand how difficult these moments can be but we are here t= o >> help. >> >> We do have your information, Desiree (who is included on this email) wil= l >> be able to help manage your questions and next steps. She will follow up >> shortly, but you can follow up directly with her via email as necessary. >> >> Be well, >> Emma >> >> On Wed, Aug 6, 2025 at 2:41=E2=80=AFPM 'Murray Gibbs murray.gibbs at gma= il.com' >> via Connect Email Distro wrote: >> >>> =EF=BB=BFI believe that one of your colleagues just called me, I had to >>> interrupt the call. >>> It concerned my sister Liz ( Elizabeth Gibbs-Otteson) whom you treated >>> last Autumn, Chantal and Joy seem to have been the persons responsible. >>> It appears, sadly, that Liz may again require support. >>> This matter is very sensitive at the moment and I would appreciate bein= g >>> able to communicate by e-mail although you could give me a number to wh= ich >>> I could call. >>> Would she be on your records? >>> Best regards >>> Murray Gibbs >>> >>> On 6 Aug 2025, at 12:32, TheKey wrote: >>> >>> =EF=BB=BF >>> Thank you so much for your interest >>> *GETTING STARTED >>> >>> | OUR SERVICES >>> >>> | LEARNING >>> >>> | ABOUT US >>> * >>> Hello, >>> Thank you so much for your interest in TheKey! We are looking forward t= o >>> learning more about you, your family and your care needs. A member of o= ur >>> care team will be contacting you shortly. In the meantime, please take = a >>> moment to read about our unique approach to care, which improves the da= y to >>> day lives of our