--_005_BN8PR12MB30576850B3741EBFD98902EAB115ABN8PR12MB3057namp_ Content-Type: multipart/alternative; boundary="_000_BN8PR12MB30576850B3741EBFD98902EAB115ABN8PR12MB3057namp_" --_000_BN8PR12MB30576850B3741EBFD98902EAB115ABN8PR12MB3057namp_ Content-Type: text/plain; charset="Windows-1252" Content-Transfer-Encoding: quoted-printable Hi Dominique, I wanted to provide you with an update regarding my investigation into Mrs.= Nawacki=92s fall this morning. I have reviewed all of the events recorded = overnight in both her bathroom and bedroom, and I can confirm that the Life= guard Alert Center did not receive any fall notifications. To ensure we have a complete understanding, I also reached out directly to = the radar company. A data analyst is currently reviewing the case and will = provide us with further clarity. I will keep you updated as soon as I receive more information. Best regards, Maryham Levesque Director of Clinical and Customer Services Toll-free: (888) 667-1224 Direct line: 438-799-4409 mlevesque@joinlifeguard.com Schedule a meeting [A blue and white logo Description automatically generated] ________________________________ From: Maryham Levesque Sent: September 15, 2025 11:17 AM To: Dominique Jacobs Cc: Joey Taylor ; Timothy Thomas Subject: Re: Incident Report =96 Mrs. Nawacki's Fall Good morning Dominique, Thank you for bringing this to my attention. I=92m so sorry to hear that Mr= s. Nawacki experienced another fall this morning. That must have been very = difficult for her. I=92m currently reviewing the logs related to this event and will come back= to you shortly with the details. Please be assured that we are prioritizin= g this matter and, above all, Mrs. Nawacki=92s wellbeing. Best regards, Maryham Levesque Director of Clinical and Customer Services Toll-free: (888) 667-1224 Direct line: 438-799-4409 mlevesque@joinlifeguard.com Schedule a meeting [A blue and white logo Description automatically generated] ________________________________ From: Dominique Jacobs Sent: September 15, 2025 10:37 AM To: Maryham Levesque Cc: Joey Taylor ; Timothy Thomas Subject: Incident Report =96 Mrs. Nawacki's Fall Good morning Maryham, It seems that Mrs. Nawacki experienced another fall early this morning; she= says it occurred around 5:00 AM. She fell in the bathroom and slowly crawl= ed her way back to the bedroom. When our caregiver arrived at 8:52 AM, Mrs. Nawacki was still on the floor.= The caregiver contacted the nursing station for assistance. I=92ve been told that neither the nursing station nor Mark were contacted b= y Lifeguard. Could you please confirm whether this is correct? Thank you so much for your assistance. Dominique [TheKey] Dominique Jacobs Gestionnaire des soins/Infirmi=E8re auxiliaire Client Care Manager/Licensed Practical Nurse Tel: 514.907.5065 | Fax: 514.221.4265 djacobs@TheKey.com | TheKey.ca --_000_BN8PR12MB30576850B3741EBFD98902EAB115ABN8PR12MB3057namp_ Content-Type: text/html; charset="Windows-1252" Content-Transfer-Enc