--00000000000098aac2064a7b6f93 Content-Type: multipart/alternative; boundary="00000000000098aac1064a7b6f91" --00000000000098aac1064a7b6f91 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I'm not familiar with this program. I am able to login in "safemode"... otherwise I get this screen attached. Am I only allowed in safemode? On Tue, Feb 10, 2026 at 9:59=E2=80=AFAM Briana Del Real wrote: > Hi Chris , > > It looks like your admin account is still active . Are you recieving an > error message ? > =E2=80=8BWould you be able to send over a screenshot of what your seeing = when > attempting to log in . > > Thanks, > > Briana Del Real > > > > On Tue, 10 Feb at 11:49 AM , Chris Brown wrote: > > Calgary > > On Tue, Feb 10, 2026 at 9:43=E2=80=AFAM Briana Del Real clearcaresupport@homecareassistance.com> wrote: > >> Hi Chris , >> >> What locations should you have access too? >> >> >> >> >> Thanks, >> Briana >> >> >> >> >> On Tue, 10 Feb at 10:58 AM , Timothy Thomas wrote: >> >> Hi, >> >> Could you please work with @Chris Brown to >> correct his access issues with Clearcare >> >> Thanks >> >> -- >> >> *Tim Thomas* >> Head of Midwest & Canada Divisions | *TheKey* >> Mobile: 514.591.9387 >> [image: TheKey] >> >> 1423626:611100 > --00000000000098aac1064a7b6f91 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I'm not familiar with this program.=C2=A0 I am able to login in "safemode"... otherwise I get this s= creen attached.=C2=A0 Am I only allowed in safemod= e? On Tue, Feb 10, 2026 at 9:59= =E2=80=AFAM Briana Del Real < clearcaresupport@homecareassistance.com > wrote: Hi Chris , It looks like your admin account is still active . Are you= recieving an error message ? =E2=80=8BWould you be able to send over a screenshot of wh= at your seeing when attempting to log in . Thanks,=C2=A0 Briana Del Real On Tue, 10 Feb at 11:49 AM , Chris Brown < chris.brown@thekey.com > wrote= : Calgary = On Tue, Feb 10, 2026 at 9:43=E2=80=AFAM Briana Del Real < clearcaresupport@homecareassistance.com > wrote: Hi Chris , What locations should you have access too? Thanks,=C2=A0 Briana <div dir=3D"lt