--0000000000007f5c1106459b3fea Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim. The most urgent need are the VA brochures. We paid for expedited delivery and we have now missed that window. We still want them asap. After you get the brochures resolved, I also need to know why these orders have been canceled dating back to September. This is third time Laura's order has been cancelled. The only status Laura can see is they were approved. This process is not working and we need to know how to fix it asap. Thanks, *Will Reid* Partner | TheKey Mobile: 513.707.2304 On Wed, Dec 10, 2025 at 10:59=E2=80=AFAM Timothy Thomas wro= te: > @Emma Zumsen @Anotte Francois > Could you please assist Laura with her > request below? It is urgent. > > Thank you > Tim > >> >>>> >>>> On Tue, Dec 9, 2025 at 8:16=E2=80=AFAM Laura Horval wrote: >>>> >>>>> Good Morning, >>>>> >>>>> My mimeograph order, placed some time ago, was just canceled. This is >>>>> the second or third time that this has happened. Is there anything I = need >>>>> to do to prevent this? I need the marketing collateral that I ordered= asap. >>>>> Thank you. >>>>> >>>>> Laura Horval MSW LSW >>>>> >>>>> >>>>> General Manager | TheKey >>>>> >>>>> Office: 513-891-2273 >>>>> >>>>> Mobile: 513-535-0558 >>>>> >>>>> >>>>> *Aging Life Care Professional=E2=84=A2; CDP=C2=AE* >>>>> *PAC=C2=AE Consultant; **PAC=C2=AE Coach* >>>>> * Please note my email has changed: * >>>>> lhorval@thekey.com >>>>> TheKey.com >>>>> *Please review us on Facebook or Google!* >>>>> h ttps://www.facebook >>>>> .com/TheKeyCincinnati >>>>> Click here >>>>> for >>>>> Google Review >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> --0000000000007f5c1106459b3fea Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim. The most urgent = need are the VA brochures. We paid for expedited delivery and we have now m= issed that window. We still want them asap. After = you get the=C2=A0brochures resolved, I also need to know why these orders h= ave been canceled dating back to September. This is third time Laura's = order has been cancelled. The only status Laura can see is they were approv= ed.=C2=A0This process is not working and we need to know how to fix it asap= . Thanks, Will Reid Partner | TheKe= y = Mobile: 513.707.2304 <div di