Fwd: 168948 Fran Derkson - Obtain Payment Method For Autopay, Send Invoices & Collect Payment For 1084162, 1089103, & 1093999, & Verification of VP Email Contacts - [#1161968]

----==_mimepart_689b9218be2a8_1ea3f9d7f29c4b0111673a9 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joey and Montreal Office, I just got off of the phone with Annette= , for client Fran Derkson. Annette and Tammi are seeking a courtesy/c= lient satisfaction credit against CG JenniferAnwusi due to her alleged ac= tions of being "odd and unproessional" with the client from an incident w= hich occurred when the client was in the hospital on 7/29. She did no= t want to go into many of the details but advised that your office should= already know everything about it. May your office please review this= and advise if we should be granting a courtesty/satisfaction/service fai= lure credit against this CG? If so, please confirm the amount we should g= ive. Thank you! Regards, Marc Atkinson Senior Client Account= Specialist Billing Help Desk 866-226-1702 billing@thekey.com = = On Mon, 11 Aug at 11:43 AM , Marc Atkinson wrote:= = Hi Tammi, = = Thank you for sending the E-transfer payments totaling $2,491.73.=C2=A0 = = Please note that the balance due is now $7,057.53 (see attached invoices= ) and that full payment on every invoice is expected 2 days after the inv= oice is issued. = = If you could please follow up with us to confirm payment for the remaini= ng $7,057.53, that would be greatly appreciated. = = Thank you! = = Regards, = = Marc Atkinson = Senior Client Account Specialist = Billing Help Desk = 866-226-1702 = billing@thekey.com = = = On Thu, 7 Aug at 10:14 AM , Tammi Derkson wrot= e: = Hi Marc, = = = = =C2=A0 = = I had the same issue, I will call your billing dept and send an e-transf= er. = = = = =C2=A0 = = = = = = = = = Merci / Thanks = = = = = = = = = = = = = = = Tammi Derkson = VP of Business Development / Partner,=C2=A0Access Signs = = = = = = = =C2=A0450-674-3333=C2=A0=C2=A0=C2=A0205=C2=A0=C2=A0=C2=A0www.accessigns.c= om=C2=A0=C2=A0=C2=A0514-824-8031 = = = = = = =C2=A0tammi@accessigns.com = = = = = = =C2=A02351 Boul. Fernand Lafontaine, longueuil, QC, J4N1N7 = = = = = = = = = = = = = = = = = = = = = = = = = = = = IMPORTANT: Veuillez noter que notre industrie conna=C3=AEt des probl=C3=A8= mes sans pr=C3=A9c=C3=A9dent dans la cha=C3=AEne d=E2=80=99approvisionnem= ent et des p=C3=A9nuries de stock. Bien que certaines substitutions de produ= its puissent =C3=AAtre n=C3=A9cessaires, nous ferons tout notre possible pour livrer c= haque commande en temps opportun. Nous vous encourageons =C3=A0 planifier =C3=A0 l=E2=80=99avance dans la mesure du possible. = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =C2=A0 = = = = = = = = = = = = = = = = = From: Marc Atkinson = Sent: August 7, 2025 9:36 AM = To: Tammi Derkson ; joey.taylor@thekey.com; schrier= studio@gmail.com = Cc: michelle.hudgins@thekey.com; tt@thekey.com = Subject: Fwd: 168948 Fran Derkson - Obtain Payment Method For Autopay, Se= nd Invoices & Collect Payment For 1084162, 1089103, & 1093999, & Verifica= tion of VP Email Contacts