--Apple-Mail=_03A3DA9C-D89D-478F-8B56-A768AFDAB92A Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=utf-8 Good Morning Grace, Both myself and Erin have access to the Chicago agency. Thank you so much for your help ! Best, Maryham Levesque > On Dec 17, 2025, at 9:11 AM, Grace Johnson = wrote: >=20 > Hi all,=20 >=20 > Checking back in to see if you were able to access the Chicago agency? >=20 >=20 > Thanks,=20 > =E2=80=8B > Grace > TheKey Tech Support > On Tue, 16 Dec at 10:40 AM , Grace Johnson = wrote: > Clearcare US uses SSO, so as long as you are signed into your work = account you will be logged in. After you enter your email, you should = see a CORP login button.=20 >=20 > Thanks,=20 > =E2=80=8B > Grace > TheKey Tech Support > On Tue, 16 Dec at 10:36 AM , Erin Bankston = wrote: > Hello everyone, >=20 > Thanks for the support.=20 >=20 > What will the password be on the first log in? >=20 > On Tue, Dec 16, 2025 at 9:22=E2=80=AFAM Grace Johnson = > wrote: >> Hi all,=20 >>=20 >> I do see Chelsea listed as an admin in the Chicago agency. Please = note than CAN and US agencies use different login URLs.=20 >>=20 >> To access Chicago, please visit app.clearcareonline.com = >>=20 >> =E2=80=8BI see Erin and Maryham approved in Saviynt, so their logins = should be active after about 20 minutes.=20 >>=20 >>=20 >> Thanks,=20 >> =E2=80=8B >> Grace >> TheKey Tech Support >> On Tue, 16 Dec at 10:14 AM , Grace Johnson = > wrote: >> Hi Timothy,=20 >>=20 >> Thanks for letting me know. I'll have a look at their access now to = check for any issues. >>=20 >>=20 >> Thanks,=20 >> =E2=80=8B >> Grace >> TheKey Tech Support > 1342826:611100 --Apple-Mail=_03A3DA9C-D89D-478F-8B56-A768AFDAB92A Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=utf-8 Good Morning = Grace, Both myself and Erin have access to the = Chicago agency. Thank you so much for your help = ! Best, Maryham = Levesque On Dec 17, 2025, at = 9:11 AM, Grace Johnson <clearcaresupport@homecareassistance.com> = wrote: Hi all, Checking back in to see if you were able to access the = Chicago agency? Thanks, =E2=80=8B Grace TheKey Tech Support On Tue, 16 Dec at 10:40 AM , Grace Johnson = <clearcaresupport@homecareassistance.com> wrote: Clearcare US uses SSO, so as long as you are signed = into your work account you will be logged in. After you enter your = email, you should see a CORP login button. Thanks, =E2=80=8B Grace TheKey Tech Support On Tue, 16 Dec at 10:36 AM , Erin Bankston = <erin.bankston@thekey.com> wrote: Hello = everyone, Thanks for the support. What will the password be on the first log in? On Tue, De