--00000000000026bc0b0647bf7d05 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Terrence Vetter Yes, we are. I will rename the chat with the office name(s) so its easier for the LHA, but same chat will be used. Thank you! On Tue, Jan 6, 2026 at 2:25=E2=80=AFPM Terrell Pearson wrote: > To confirm, we are using the PNW and Mountain chat for this correct? > > > Best, > > > *Terrell Pearson* > General Manager > 303-500-0406 > > TheKey.com [image: TheKey] > > > > On Tue, Jan 6, 2026 at 12:06=E2=80=AFPM Bridgett Scherer > wrote: > >> this is complete for PNW >> >> >> Bridgett Scherer >> >> Director, Client Experience | TheKey >> >> Mobile: 425.429.1064 >> >> >> >> On Tue, Jan 6, 2026 at 8:20=E2=80=AFAM Audra Williams wrote: >> >>> Hi All! >>> >>> We have a quick request to support an upcoming intake chat cleanup and >>> standardization effort. >>> >>> Please update the ownership of your intake chats to include *Cristal >>> Munoz* and *Matt Albano*. The intake team is excited to align all >>> intake chat names using a consistent structure, which will be formatted= as: >>> >>> *Intake Chat =E2=80=93 Office Name(s) / Region Name* >>> >>> Cristal has graciously offered to complete the chat name updates once >>> ownership is in place. Our goal is to have all updates completed by Fri= day. >>> >>> If you are not currently the owner of the intake chat, please coordinat= e >>> with the existing owner to ensure that you, Cristal, and Matt are added= as >>> owners. >>> >>> Thank you for your partnership and support in helping streamline this >>> process. Please reach out if there are any questions. >>> >>> >>> -- >>> Audra Williams >>> Director, Divisional Operations >>> audraw@thekey.com >>> Mobile: (425) 757-7027 >>> https://thekey.com >>> >>> >> --=20 Cristal Munoz Inside Sales Manager cmunoz@thekey.com Mobile: (616) 729-8114 https://thekey.com --00000000000026bc0b0647bf7d05 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable @Terrence Vetter = =C2=A0Yes, we are. I will rename the chat with the office name(s) so its ea= sier for the LHA, but same chat will be used. Thank you! On Tue, Jan 6, 2026 at 2:25=E2=80=AFPM Terrell Pearson < terrell.pearson@thekey.com > w= rote: To confirm= , we are using the PNW and Mountain chat for this correct?=C2=A0 <br cl=