--0000000000004ff7ec064db64991 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable HI Sneha, It will be a residential address. 1406 Dayton Street Coquitlam, BC V3E 0G1 Regards, Jay On Mon, 23 Mar 2026 at 12:42, Sneha Kumari wrote: > Hi Jay, > > Good Day! > > This is to inform you that we checked internally regarding the shipment > status, the monitor and docking station have been marked as undelivered a= nd > will need to be reordered. > > To proceed further, could you please confirm your complete shipping > address? Additionally, kindly let us know whether this will be your offic= e > location or residential address. > > Thank you, and we look forward to your response. > > Regards, > Sneha Kumari > Service Desk Engineer > sneha.kumari@thekey.com > Contact IT Support 24*7 @ (888)838-1955* |* hca.freshdesk.com > TheKey.com > On Mon, 9 Mar at 6:18 PM , Mike Conner wrote: > > Hi Jay, > > I have placed the order for a monitor and docking station. Pending any > issues it should ship soon. > > > Thanks, > Mike > > > On Fri, 6 Mar at 5:34 PM , Jay Bradley wrote: > > Hi Mike, > > Okay. Keep me posted on when you can place the order. > > J > > On Fri, 6 Mar 2026 at 14:27, Mike Conner wrote: > >> Hi Jay, >> >> I hope you are well. I wanted to let you know that there has been an >> ongoing issue with the Canadian Amazon. I've been unable to place the or= der >> for a monitor or other IT related items. >> >> We have a case open with Amazon to help and try and resolve the issue. >> Once I can place the order I will let you know. >> >> >> Thanks, >> Mike >> >> >> On Thu, 5 Mar at 8:24 PM , Jay Bradley wrote: >> >> Hi Sneha, >> >> Yes. >> I would like to request a monitor. >> >> Thank you. >> >> Jay >> >> >> Jay Bradley >> 778-938-3101 >> >> On Mar 5, 2026, at 5:08=E2=80=AFPM, Sneha Kumari = wrote: >> >> =EF=BB=BF >> Hi Jay, >> >> Thank you for contacting The Key IT Helpdesk. >> >> While reviewing our onboarding records, we noticed that a monitor reques= t >> is currently missing. Please let us know if you would like us to proceed >> with placing an order for a monitor for you. >> >> Kindly confirm at your convenience so we can move forward with the >> request. >> >> If you have any questions or need assistance, feel free to reach out. >> >> Thanks, >> Sneha Kumari >> Service Desk Engineer >> sneha.kumari@thekey.com >> Contact IT Support 24*7 @ (888)838-1955* |* hca.freshdesk.com >> TheKey.com >> On Thu, 5 Mar at 7:37 PM , Jay Bradley wrote: >> >> Hi Cody, >> >> Thanks for the update and specifics. >> In speaking with Tim, he believed that he had also requested a monitor >> for myself based on my request. >> Can I make the request again for a monitor as well please. >> >> Thanks in advance, >> >> Jay >> >> >> Jay Bradley >> 778-938-3101 >> >> On Mar 5, 2026, at 2:02=E2=80=AFPM, Aaron Worob w= rote: >> >> =EF=BB=BF >> Hi David and Jay, >> >> I just shipped an iPhone 15 Pro Max to Jay at the West Vancouver office. >> It shipped v