--000000000000fdc488064cad271d Content-Type: multipart/alternative; boundary="000000000000fdc488064cad271c" --000000000000fdc488064cad271c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable BA ---------- Forwarded message --------- From: Jeannie Ortiz Date: Wed, Feb 18, 2026 at 2:55=E2=80=AFPM Subject: LTC & Benefit Details All Locations To: Regional Directors , GeneralManagers CC: Michelle Schefter Good Day, I have placed the LTC & Benefit Details in a Google Drive to make this easier to view. I would like to remind you of the recent enhancements we implemented. We have removed the authorization requirement from Clear Care when you filter the spreadsheet by LTC Status. Any entry labeled as AOB indicates that the authorization can be found in NetSuite. AOB - CC: Indicates a manual AOB or that it is still in Clear Care. Please pay special attention to columns L, M, and N, which contain the client=E2=80=99s Benefit Amount, Hours, and Percent. These values correspon= d with column K, the Benefit Frequency. If a client holds a multi-layer policy, you will see additional details in columns O, P, and Q, which indicate the policy cap. For example, Client Robert Mease has a Daily Benefit Amount of $254.80, totaling up to $7,527 per month. If you have any questions, please don't hesitate to contact LTCi@thekey.com= . Thank you! --=20 Thank You, *Jeannie Ortiz* Finance Onboarding & Experience Manager | TheKey jeannie.ortiz@thekey.com *Phone:* 855.205.8007 | *Fax:* 813.693.5625 [image: image.png] --000000000000fdc488064cad271c Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable BA ---------- Forwarde