Re: Returning Client - Montreal

From
Steve Koyanagi <skoyanagi@thekey.com>
To
Joey Taylor <joey.taylor@thekey.com>
CC
Timothy Thomas <tt@thekey.com>
Date
Wed, 10 Sep 2025 15:20:08 -0700
Folder
INBOX
--0000000000004dc349063e79d30e Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It's difficult because if we really want it to be more enforceable then we'd want to scale it back so the clause is only 6 months and also lower the dollar amount. If it's just a scare tactic maybe we just leave it as is. Happy to strategize further. On Wed, Sep 10, 2025 at 1:07=E2=80=AFPM Joey Taylor wrote: > Hey Steve, > > Here you go!! > > On Wed, Sep 10, 2025 at 3:46=E2=80=AFPM Steve Koyanagi > wrote: > >> Joey, can you send us the latest client agreement you're using so I can >> take a look and let you know my thoughts? >> >> On Wed, Sep 10, 2025 at 10:03=E2=80=AFAM Timothy Thomas = wrote: >> >>> Hi Steve, >>> >>> We have a returning client in Montreal who we believe stole a caregiver >>> from us 2 years ago (after 8 months of service). We investigated and th= e >>> client's spouse basically told us to sue them. This was prior to our >>> rebrand to TheKey in Canada, so I don't think they know it's the same >>> company. >>> >>> They're very wealthy so we're inclined to take the business again but w= e >>> wanted to ask you if there was something we should perhaps alter in the >>> contract to dissuade them from trying this again. Perhaps increasing th= e >>> penalty even further? Is there any scenario in which we would pursue a >>> client for doing this if the penalty was high enough? >>> >>> Open to any other suggestions? >>> Thanks >>> Tim >>> >>> -- >>> >>> *Tim Thomas* >>> Head of Midwest & Canada Divisions | *TheKey* >>> Mobile: 514.591.9387 >>> [image: TheKey] >>> >> > > -- > > Joey Taylor > > *Directeur G=C3=A9n=C3=A9ral/**General Manager* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > --0000000000004dc349063e79d30e Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable It&#39;s difficult because if we really want it to be more= enforceable then we&#39;d want to scale it back so the clause is only 6 mo= nths and also lower the dollar amount. If it&#39;s just = a scare tactic maybe we just leave it as is.=C2=A0 Happy to strategize further. On Wed, Sep 10, 20= 25 at 1:07=E2=80=AFPM Joey Taylor &lt; joey.taylor@thekey.com &gt; wrote: Hey Steve, Here you go!!= =C2=A0 On Wed, Sep 10, 2025 at 3:46=E2=80=AFPM Steve Koyanagi &lt; skoyanagi@thekey.com &gt= ; wrote: Joey, can you send us the latest client agreement you&#39;re usin= g so I can take a look and let you know my thoughts? On Wed, Sep 10, 2025 at= 10:03=E2=80=AFAM Timothy Thomas &lt; tt@thekey.com &gt; wrote: Hi Steve, We have a returning client in Montreal who we believe stole a careg= iver from us 2 years ago (after 8 months of service). We investigated and t= he client&#39;s spouse basically told us to sue them. This was prior to our= rebrand to TheKey=C2=A0in Canada, so I don&#39;t think they know it&#39;s = the same company.=C2=A0 They&#39;re very wealthy s= o we&#39;re inclined to take the business again but we wanted to ask you 

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