--0000000000009d13b9064e43f269 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We have to bill/pay $5000 within the first month (31 days) of care. The clock would start ticking at SOC, not date they signed the CCA. Hopefully that makes sense! Best, On Mon, Mar 30, 2026 at 1:34=E2=80=AFPM Will Reid wrote: > Hello Audra, > I have a question regarding closed won but never started. What=E2=80=99s = the > criteria/length of time for receiving our $500 offer? It=E2=80=99s not un= common for > a client to sign on while in rehab and we have a few weeks and in some > cases a month as we just had. I=E2=80=99d like to make sure these opportu= nities do > not receive the offer. > > Thank you, > > > *Will Reid* > > Partner | TheKey > > Mobile: 513.707.2304 > > > > --=20 Audra Williams National Director, Quality and Care Innovation audraw@thekey.com Mobile: (425) 757-7027 https://thekey.com --0000000000009d13b9064e43f269 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable We have to bill/pay $5000 within the first month =C2=A0(31 days) of care.=C2=A0 The clock would start ticking = at SOC, not date they signed the CCA.=C2=A0=C2=A0 Hopefully that makes se= nse! Best, On Mon, M= ar 30, 2026 at 1:34=E2=80=AFPM Will Reid < wreid@thekey.com > wrote: Hello Audra, I have a question regarding closed won but never started= . What=E2=80=99s the criteria/length of time for receiving our $500 offer? = It=E2=80=99s not uncommon for a client to sign on while in rehab and we hav= e a few weeks and in some cases a month as we just had. I=E2=80=99d like to= make sure these opportunities do not receive the offer. Thank you, Will Reid = P= artner | TheKey Mobile: 513.707.2304 -- <div dir=3D"l