--0000000000005be028063c2d4a48 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Just so you both are aware that is not only what I said. I advised that she needs to focus on her job duties more closely & she is taking that as she won=E2=80=99t help with any overlap in the office because she isn=E2=80=99t= receiving a raise. When there will always be some kind of overlap because we are a small office. On Tue, Aug 12, 2025 at 12:05=E2=80=AFPM Timothy Thomas wro= te: > @Chantal-Marie Grinstead looping you > in for visibility as well. > > On Tue, Aug 12, 2025 at 9:54=E2=80=AFAM Alysce Craig > wrote: > >> Just so you are aware. >> >> ---------- Forwarded message --------- >> From: Brooke Justiniano >> Date: Tue, Aug 12, 2025 at 11:40=E2=80=AFAM >> Subject: Conversation Recap >> To: Alysce Craig >> >> >> Alysce, >> Just to be clear and to review what you told me in our 1:1 today. As a >> CSM I am not to take part in any answering of the phones-other than thos= e >> calls directed towards me specifically, partake or help with scheduling, >> and only stick to the assessments, QA visits and the SLA work that CSM a= re >> being held accountable for. Regarding on-call you are stating that I do = not >> need to attend to any items regarding call-offs or scheduling needs and >> that I will only need to respond to assessments and family concerns? In >> addition you have told me that ALL of the things related to The Forum >> should be directed towards you and Jennifer? >> >> As I change my mindset to "fit-in" to what you would like to see- I want >> to make sure that I understand your expectations clearly. >> >> Please confirm with me through this email for my records. >> >> *Brooke Justiniano, MSM, GCM, CDP* >> *Client Success Manager* >> *Geriatric Care Manager | Certified Dementia Practitioner* >> >> >> *mobile (614) 588-6041* >> >> >> *office (614) 481-88881880 MacKenzie Drive #207 >> Upper >> Arlington, OH 43220 >> * >> >> *TheKey.com * >> *[image: TheKey]* >> The best compliment would be a positive review on google by clicking her= e >> ! >> > --0000000000005be028063c2d4a48 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Just so you both are aware that is not only what I said. = I advised that she needs to focus on her job duties more closely & she = is taking that as she won=E2=80=99t help with any overlap in the office bec= ause she isn=E2=80=99t receiving a raise.=C2=A0 = When there will always be some kind of overlap beca= use we are a small office.=C2=A0 On Tue, Aug 12, = 2025 at 12:05=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: @Chantal-M= arie Grinstead =C2=A0looping you in for visibility as well.=C2=A0 On Tue,= Aug 12, 2025 at 9:54=E2=80=AFAM Alysce Craig < alysce.craig@thekey.com > wrote: Just so you are aware.=C2=A0 ---------- Forwarded message --------- Fro= m: Brooke Justiniano < brookej@thekey.com > Date: Tue, Aug 12, 2025 at 11:4= 0=E2=80=A