--0000000000007d1172063c308dcb Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Alysce, have you responded to this email? If not, I'd love to work together with you on a response. Thank you, Chantal Grinstead HR Generalist (West & Midwest) | TheKey 737-279-5928 x130008 *** I am located in the Central Time Zone and I am sending this at a time that suits my schedule. Please do not feel obligated to respond outside of your designated working hours. *** On Tue, Aug 12, 2025 at 11:11=E2=80=AFAM Alysce Craig wrote: > Just so you both are aware that is not only what I said. I advised that > she needs to focus on her job duties more closely & she is taking that as > she won=E2=80=99t help with any overlap in the office because she isn=E2= =80=99t receiving a > raise. > > When there will always be some kind of overlap because we are a small > office. > > On Tue, Aug 12, 2025 at 12:05=E2=80=AFPM Timothy Thomas w= rote: > >> @Chantal-Marie Grinstead looping you >> in for visibility as well. >> >> On Tue, Aug 12, 2025 at 9:54=E2=80=AFAM Alysce Craig >> wrote: >> >>> Just so you are aware. >>> >>> ---------- Forwarded message --------- >>> From: Brooke Justiniano >>> Date: Tue, Aug 12, 2025 at 11:40=E2=80=AFAM >>> Subject: Conversation Recap >>> To: Alysce Craig >>> >>> >>> Alysce, >>> Just to be clear and to review what you told me in our 1:1 today. As a >>> CSM I am not to take part in any answering of the phones-other than tho= se >>> calls directed towards me specifically, partake or help with scheduling= , >>> and only stick to the assessments, QA visits and the SLA work that CSM = are >>> being held accountable for. Regarding on-call you are stating that I do= not >>> need to attend to any items regarding call-offs or scheduling needs and >>> that I will only need to respond to assessments and family concerns? In >>> addition you have told me that ALL of the things related to The Forum >>> should be directed towards you and Jennifer? >>> >>> As I change my mindset to "fit-in" to what you would like to see- I wan= t >>> to make sure that I understand your expectations clearly. >>> >>> Please confirm with me through this email for my records. >>> >>> *Brooke Justiniano, MSM, GCM, CDP* >>> *Client Success Manager* >>> *Geriatric Care Manager | Certified Dementia Practitioner* >>> >>> >>> *mobile (614) 588-6041* >>> >>> >>> *office (614) 481-88881880 MacKenzie Drive #207 >>> Upper >>> Arlington, OH 43220 >>> * >>> >>> *TheKey.com * >>> *[image: TheKey]* >>> The best compliment would be a positive review on google by clicking >>> here ! >>> >> --0000000000007d1172063c308dcb Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Alysce, have you responded to this email? If not, = I'd love to work together with you on a response. Thank you,=C2= =A0 Chantal Grinstead HR Generalist (= West & Midwest) | TheKey 737-279-5928 x130008 <p dir=3D"ltr" style=3D"line-height:1.656;margi