----==_mimepart_693365569a1f_1fc6034d78425096195 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Shawntel and Chuck, To provide a further update on the CDHC client= s. I called and spoke to a representative there and went over every accou= nt that has an open balance from 2025. All in all, our conversation laste= d about 2.5 hours. We are reviewing the information obtained from the= CDHC and will be able to provide all information next week. We will sche= dule some time next week to review this in further detail. Thank you.= Regards, Marc Atkinson Senior Client Account Specialist Custom= er Contact & Collections Center 866-226-1702 - Main Line 239-264-1290 -= Direct billing@thekey.com =0D =0D On=0D Thu, 4 Dec at 12:59 PM=0D , Lito Delapena = wrote:=0D =0D Write Off Request -=C2=A0 =0D =0D W/O Recommendation CDHC 12/4/2025=0D =0D =0D =0D =0D ----==_mimepart_693365569a1f_1fc6034d78425096195 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable =0D =0D =0D Hi Shawntel and Chuck, =0D =0D To provide a further update on the CDHC clients. I calle= d and spoke to a representative there and went over every account that ha= s an open balance from 2025. All in all, our conversation lasted about 2.= 5 hours. =0D =0D We are reviewing the information obtained from the CDHC = and will be able to provide all information next week. We will schedule s= ome time next week to review this in further detail. =0D =0D Thank you. =0D =0D Regards, =0D =0D Marc Atkinson =0D Senior Client Account Specialist =0D Customer Contact & Collections Center =0D 866-226-1702 - Main Line =0D 239-264-1290 - Direct =0D billing@thekey.com =0D =0D =0D =0D On=0D Thu, 4 Dec at 12:59 PM=0D , Lito Delapena &l= t;lito.delapena@thekey.com> wrote:=0D =0D Write Off Request -=C2=A0 =0D =0D W/O Recommendation CDHC 12/4/2025 =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D =0D 1327275:611100 =0D =0D = ----==_mimepart_693365569a1f_1fc6034d78425096195--