--0000000000000a0cac064df17ee3 Content-Type: multipart/alternative; boundary="0000000000000a0cac064df17ee2" --0000000000000a0cac064df17ee2 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Can we see if there is a dropoff of "assessments completed" for the rescheduled ones? On Thu, Mar 26, 2026 at 1:16=E2=80=AFPM Bryan Carter wrote: > Team, > > To understand the need of a better solution for scheduling assessments at > a time that works with the local team, I had Vince pull the YTD number of > reschedules by office. The detailed data by office with a summary at the > Regional level is attached. > > - YTD, about 6% of AX have been rescheduled. > - Of those rescheduled, about 14% happened within 10 minutes, which I > assume was the LHA making a change. > - The remaining 86% occurred after 10 mins, which likely indicates > it was rescheduled at the local level. > > > [image: image.png] > > Let me know if you have any questions or thoughts on other ways to analyz= e > this. > > Thank you. > -- > Bryan Carter > VP of Inside Sales > bryan.carter@thekey.com > Mobile: (901) 489-3960 > https://thekey.com > > --=20 Kind Regards, *Chris Gerard* CEO | *TheKey* Mobile: 817-313-7913 [image: TheKey] --0000000000000a0cac064df17ee2 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Can we see if there is a dropoff of "assessments comp= leted" for the rescheduled ones? On Thu, Mar 26, = 2026 at 1:16=E2=80=AFPM Bryan Carter < bryan.carter@thekey.com > wrote: Team, = To understand the need of a better solution for scheduling asses= sments at a time that works with the local team, I had Vince pull the YTD n= umber of reschedules by office. The detailed data by office with a summary = at the Regional level is attached.</