--000000000000a70896063e7c85cb Content-Type: multipart/alternative; boundary="000000000000a70895063e7c85ca" --000000000000a70895063e7c85ca Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, This is correct. Ellen Charles and Jim McGruder were both Closed Won in Aug but ended up not starting until September. Carol Dippoito was marked as an assessment when it was really an informational session with Brooke. Price seemed to be an issue as they wanted to use insurance coverage and asked about Medicaid during the conversation. John Millhone is at The Forum has been assessed and his family has not made a decision yet. Jen has been following up with them on a regular basis. Regarding the B2B leads that have not been converted, Jen did close those out as not wanting services @Jennifer Roenker can you please provide details for Kevin on these? Thanks, On Tue, Sep 9, 2025 at 10:27=E2=80=AFAM Kevin Parker wrote: > Hi Jennifer and Alysce, > > When reviewing the funnel metrics report for Columbus, I noticed that we > only have one B2B start in the past five weeks. Is this correct? If so, > could you please explain what is preventing us from generating more start= s? > > [image: Screenshot 2025-09-09 at 10.13.00=E2=80=AFAM.png] > > Looking at the pipeline from August, there are still four clients pending= , > and most of the clients who were closed lost were attributed to "not > looking for service." I'd like to understand the true barriers to > converting these clients beyond "not looking for service" and identify wh= at > is truly preventing us from reaching our site start goal and HCL start go= al. > > [image: Screenshot 2025-09-09 at 10.22.40=E2=80=AFAM.png] > > > Best, > Kevin > -- > Kevin Parker > Regional Director of Business Development > kevin.parker@thekey.com > 239-922-0085 > TheKey.com > [image: TheKey] > --=20 *Alysce Craig | Columbus General Manager* Email: alysce.craig@thekey.com M: (380) 245-8075 O: (614) 481-8888 TheKey.com TheKey.com [image: TheKey] --000000000000a70895063e7c85ca Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello, This is correct.=C2=A0 Ellen Charles and Jim McGruder were both Closed=C2=A0Won in= Aug but ended up not starting until September.=C2=A0 Carol Dippoito was marked as an assessment=C2=A0when it was really an i= nformational session with Brooke. Price seemed to be an issue as they wante= d to use insurance coverage and asked about Medicaid during the conversatio= n.=C2=A0 John Millhone is at The Forum has been as= sessed and his family has not made a decision yet. Jen has been following u= p with=C2=A0them on a regular=C2=A0basis.=C2=A0 Re= garding the B2B leads that have not been converted, Jen did close those out= as not wanting services=C2=A0 @Jennife= r Roenker =C2=A0 can you please provide details for Kevin on these? Thanks, On T= ue, Sep 9, 2025 at 10:27=E2=80=AFAM Kevin Parker < kevin.parker@thekey.com > wrote: Hi Jennif= er