Re: *Important* Life Enrichment Guides - Delivery, Strategy and Next Steps

From
Jackie Summers <jsummers@thekey.com>
To
Chuck Terlesky <cterlesky@thekey.com>
CC
Timothy Thomas <tt@thekey.com>
Date
Wed, 19 Nov 2025 12:35:32 -0800
Folder
INBOX
--000000000000556f630643f886dc Content-Type: multipart/alternative; boundary="000000000000556f620643f886db" --000000000000556f620643f886db Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello! In the future we can ensure Canadian phone number and web representation. An option is a small very sticker to place over it with And website and phone number. Apologies for my inconvenience s we iron out the first version of this tool. We will have these bimonthly nd will take into consideration all of the edits Jackie Summers Director of Sales Operations 951-675-0413 TheKey.com [image: TheKey] On Wed, Nov 19, 2025 at 12:33=E2=80=AFPM Chuck Terlesky wrote: > > > Chuck Terlesky B.A., CCPE > General Manager > Calgary, Alberta > > Calgary: 403-301-3777 > > TheKey.ca > > [image: TheKey] > > > > On Wed, Nov 19, 2025 at 1:30=E2=80=AFPM Timothy Thomas wr= ote: > >> Chuck can you send me the URL and phone number listed? I haven't seen >> these yet. >> >> On Wed, Nov 19, 2025 at 3:20=E2=80=AFPM Chuck Terlesky >> wrote: >> >>> Hi Jackie and Tim, >>> >>> Jackie, I wanted to bring this to your attention. I=E2=80=99ve received= the Life >>> Enrichment Guide, but noticed an issue affecting the Canadian sites. Th= e >>> phone number listed in the guide does not work in Canada, and the QR co= de >>> directs users to a landing page or the .com site, which does not accept >>> Canadian postal codes when searching for a local location. >>> >>> As a temporary solution, we could place a sticker over the current phon= e >>> number with our local number or a Canadian national number. Additionall= y, >>> could you update the QR code destination to support Canadian postal cod= e >>> entry? >>> >>> Please let me know how you would like to proceed. >>> >>> Regards, >>> Chuck >>> >>> On Wed, Nov 19, 2025 at 11:03=E2=80=AFAM Jackie Summers >>> wrote: >>> >>>> Dear Sales Team and General Managers, >>>> >>>> This email is to inform you that a new enablement tool, a Life >>>> Enrichment Guide, will be arriving at your homes this week for both Sa= les >>>> Team Members and General Managers. >>>> >>>> List of shipments is >>>> here >>>> >>>> - >>>> please insert your initials in column A to confirm you've received you= r >>>> shipment. >>>> >>>> *Please note: We request that you please hold off on using them this >>>> week*. We will shortly be sending sticker artwork to correct an error >>>> on the "Important Dates" page: there was no representation for Jewish >>>> holidays, and there is a holiday date error. We sincerely apologize fo= r >>>> this oversight. >>>> >>>> We will either be shipping you a sticker to cover this page or provide >>>> the artwork to print a sticker locally (being determined). Please util= ize >>>> the sticker artwork to cover the "Important Dates" page once it arrive= s or >>>> the artwork is sent. Info to come soon. >>>> >>>> *What you can start now: * >>>> In preparation for utilizing the guide, please review the Life >>>> En

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